Birmingham On-Demand
地区
- America
国家
- United States
产品
- Birmingham On-Demand
技术栈
- Mobile Application
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 公共交通管理
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
The City of Birmingham, Alabama, in partnership with the Community Foundation for Greater Birmingham, launched an initiative to address the transportation needs of its residents. Birmingham is a city with significant economic challenges, where 42% of residents have an annual household income below $25,000, and 17% have long-term physical or mental impairments. The city has historically been underserved by public transit, limiting economic mobility and access to essential resources. The initiative aimed to provide equitable on-demand transportation options to improve access to jobs, medical care, and education for the city's underserved communities.
挑战
According to the Brookings Institute, Birmingham residents without cars can reach 50 times fewer jobs within a 40-minute commute than those with cars. Large pockets of the city have been historically underserved by public transit, which has limited economic mobility and access to critical resources in a population where 42% of residents have an annual household income below $25k and 17% have long-term physical or mental impairments.
解决方案
In December 2019, Via launched Birmingham On-Demand, in partnership with the City of Birmingham and the Foundation for a Greater Birmingham. The new service provides the city with affordable on-demand, shared transit, with a focus on communities most in need. Riders can book on-demand trips through standard or wheelchair-accessible vehicles using a mobile application or by phone. The service provides flexibility in payment options to accommodate unbanked riders. The service zone covers 8.5 square miles with a fleet of 6 vehicles, operating from 6 AM to 8 PM on weekdays and 10 AM to 8 PM on Saturdays. The rider cohorts include commuters, students, visitors, and seniors.
运营影响
数量效益
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