NAVEX > 实例探究 > Best-in-Class Compliance for Jefferson County Public Schools

Best-in-Class Compliance for Jefferson County Public Schools

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公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • NAVEX Global EthicsPoint
技术栈
  • Hotline and Integrated Case Management System
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
技术
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 教育
适用功能
  • 商业运营
用例
  • 监管合规监控
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Jefferson County Public Schools (JCPS) is a public school system established in 1829 in Louisville, Kentucky. It is currently one of the largest school systems in the United States, with more than 100,000 students and 155 schools. Many of these schools have received awards for excellence in education. JCPS has a budget of $1 billion and is committed to safeguarding every taxpayer dollar. The school system has over 18,000 employees, making it a large organization with a nonprofit mentality. The employees are not trying to get rich – they just care about kids.
挑战
Jefferson County Public Schools (JCPS) is a large school system with over 100,000 students and 155 schools. With a budget of $1 billion, the school system is committed to safeguarding every taxpayer dollar. However, with over 18,000 employees, there is always a risk of financial misconduct or fraud. The school system needed an effective means for employees to report any concerns they may observe regarding misconduct, financial fraud or other issues. They were looking for a hotline and integrated case management system that would be flexible, high quality and easy to work with.
解决方案
JCPS selected NAVEX Global to provide an effective means for school employees to report any concerns they may observe regarding misconduct, financial fraud or other issues. NAVEX Global's EthicsPoint was chosen as the ideal solution. The initial setup was easy, the case management system was intuitive and the end product looked very professional. When a report comes in, it is reviewed by the Director of Accounting and the heads of the security and internal audit functions. After an initial review and assessment, they decide the appropriate action to take. If the report needs to be investigated, an audit program is created using the case management software. The department leaders then work together, review and discuss case notes and communicate via the system, ensuring a higher level of security.
运营影响
  • The hotline system influences employee behavior, making them less likely to attempt fraud due to the high risk of being caught.
  • Employees now know exactly how to voice their concerns about possible issues, either through the phone or custom web intake site.
  • The system allows for efficient workflow structure for handling reported issues.
  • The case management software allows for the creation of an audit program when a report needs to be investigated.
  • The system ensures a higher level of security as department leaders can review and discuss case notes and communicate via the system.

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