BEGO Dental Company：通过创新获得优势
公司规模
200-1,000
地区
- Europe
国家
- Germany
产品
- DocuWare
- Microsoft SQL Server
- HP back-end
- Fujitsu workstation devices
技术栈
- Microsoft SQL Server
- HP back-end
- DocuWare Web Client
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 医疗保健和医院
适用功能
- 离散制造
- 采购
用例
- 过程控制与优化
服务
- 软件设计与工程服务
- 系统集成
关于客户
BEGO 是一家位于德国不来梅的牙科公司。该公司提供广泛的高质量产品和服务，从植入物、牙冠和牙桥到牙科实验室的 CAD/CAM 解决方案。来自欧洲和全球客户的大量订单保证了 BEGO 业务的稳固，并具有持续的未来增长机会。其约 7000 万欧元的年销售额中约 60% 来自国际客户。在牙科行业，公司的创新能力是其获得国际竞争优势的关键。为了保持公司的竞争力，BEGO 不仅必须满足严格的生产、研究和开发要求，而且管理和信息管理也同样重要。
挑战
BEGO 是一家位于德国不来梅的牙科公司，其文档管理面临挑战。该公司必须满足严格的生产、研究和开发要求，以及行政和信息管理要求。牙科行业的企业必须履行大量的文档义务。BEGO 花费大量时间搜索文档和相关的日常文书工作，尤其是当客户有后续问题时。归档各种文档非常耗费人力。他们的文档存储空间不足。询价、发票、交货单和报价都保存在传统的纸质文件中，文件柜里堆满了文件。他们迫切希望节省维护笨重文件所需的人力和费用。
解决方案
BEGO 于 2002 年决定实施文档管理系统。他们在 Microsoft SQL Server 上部署了 DocuWare，后端为 HP。他们还购买了六台富士通工作站设备，用于对纸质文档进行双面彩色扫描。采购、财务会计、生产和销售部门的约 20 名员工可以直接从商品管理系统访问中央文档池。为了进行特殊查询或查找特定项目，员工还可以打开 DocuWare 本身并使用其搜索功能。通过 DocuWare Web Client，公司的贸易伙伴和服务站点可以直接在线访问来自各大洲的设备文档。这为国际合作伙伴提供了来自德国总部的更好支持。他们可以随时随地根据需要查阅设备的所有规格和测试报告，而无需在自己的机器上安装任何新软件。
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