公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- expert.ai Platform
技术栈
- Natural Language Processing
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 自然语言处理 (NLP)
适用功能
- 商业运营
用例
- 自动化疾病诊断
- 监管合规监控
服务
- 数据科学服务
关于客户
Plexus Law is a leading defendant insurance law firm based in the United Kingdom. The firm provides innovative, high quality, specialist legal services to insurers, reinsurers, the Lloyd’s market, self-insured corporations, and across the public sector. The firm offers clients the full breadth of claims-related legal work, from high volume claims handling to complex, high value litigation. It has to process large volumes of medical records documentation, including medical history data, test and diagnostic reports, etc.
挑战
Plexus Law, a leading defendant insurance law firm, offers clients a wide range of claims-related legal work, from high volume claims handling to complex, high value litigation. This involves processing large volumes of medical records documentation, including medical history data, test and diagnostic reports, etc. Traditionally, reviewing this information is a complex and labor-intensive activity that requires costly subject matter expertise. The firm sought to apply NLP automation to streamline the review process, aiming to deliver faster processing times, increase scalability and improve the user experience.
解决方案
Plexus Law chose the expert.ai Platform to make it faster and easier for legal staff to scale the volume of accounts managed and expand the breadth and depth of documents that can be reviewed. The platform's ability to understand technical medical language with a high level of accuracy allows review teams at Plexus Law to 'automatically read' thousands of medical documents and extract the precise information that helps speed up analysis and reporting with greater efficiency. This automation of the analysis and processing of legal documentation eliminates tedious and repetitive manual data entry, reducing review times and costs, and enabling legal and medical experts to focus on higher value tasks.
运营影响
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