Ashley Furniture Gains Deep Visibility to Unlock Savings with BluJay Solutions
公司规模
1,000+
地区
- America
国家
- United States
产品
- BluJay Transportation Management
- WebSettle®
技术栈
- SaaS
- Real-time carrier connectivity
- Business intelligence reporting
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 运输管理系统 (TMS)
适用行业
- 消费品
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 预测性维护
- 供应链可见性(SCV)
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
关于客户
Ashley Furniture Industries, Inc. is the largest manufacturer and retailer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners and consumers throughout the world. From design through residential fulfillment, Ashley continuously strives to provide their customers with the best value, selection, and service in the furniture industry. Headquartered in Arcadia, WI, the company employs over 20,000 associates globally.
挑战
Retail buying patterns are changing. Consumers with very high expectations are using numerous methods to shop, order, and procure everyday items. Ashley Furniture felt those changes and realized it needed to react to the marketplace. This included paying close attention to what the company needed to manufacture - and where it needed to be distributed from to be cost-effective - while hitting its customer service objectives. Ashley Furniture realized that with thousands of time-critical loads per month, the potential for missed deliveries could directly impact the customer experience. Like many manufacturers, Ashley Furniture does not manufacture all items in the same area or region, so balancing inventory within regions is critical. Near real-time identification and prioritization of product transfers across Ashley’s network is paramount to servicing customers in a given region. The company also maintains its own fleet operations and divides its freight spend between the fleet and common carriers. In a capacity-constrained marketplace, Ashley Furniture’s fleet was identified as a competitive differentiator to be leveraged - both for ensuring consistent customer deliveries, as well as picking up numerous third-party backhauls. The company handled all payment terms via manual processes and recognized the liability of limited auditing capabilities. Ashley Furniture established a list of goals for a new transportation management system: Track and trace for all aspects of freight moves, Visibility for all supply chain partners, Automate transportation-related processes based on best practices, Deploy a scalable solution to handle multiple aspects of transportation.
解决方案
Ashley Furniture chose BluJay’s Transportation Management solution to provide visibility to all aspects of their transportation network, allowing the company to increase efficiencies and reduce cost. The true SaaS model utilized by BluJay’s Transportation Management provides visibility to inbound raw material loads through the supplier inbound management module (SIM), helping Ashley Furniture ensure that they pick up the right product on the right trailer, at the right time. As Ashley Furniture continues to respond to an ever-changing marketplace, the company can keep pace and sequence with their “just in time” manufacturing with real-time input from their vendor network. This provides savings across the board in terms of both freight costs and production efficiencies. In leveraging BluJay’s Transportation Management, Ashley Furniture utilizes functionality as dispatch consoles, pool points (relays), real-time carrier connectivity, and business intelligence reporting to better react to changing market dynamics and customer needs. Through automated carrier payment via WebSettle®, fully audited processes require fewer touches. Additionally, built-in management tools are used to identify and execute third-party moves on the fleet - reducing empty miles and creating new commercial opportunities. This drives ROI and positions Ashley’s supply chain as a key differentiator in the marketplace they serve. Additional benefits of BluJay Solutions to Ashley Furniture include: Prioritization and mode selection of transfer loads, Data-driven decisions for routing guides, Real-time track and trace of shipments, Carrier and vendor compliance.
运营影响
数量效益
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