公司规模
200-1,000
地区
- Pacific
国家
- Australia
产品
- LogicMonitor Platform
技术栈
- Network Monitoring
- Firewall Monitoring
- Threat Alert Monitoring
- Helpdesk Metrics Monitoring
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 教育
服务
- 云规划/设计/实施服务
关于客户
悉尼阿斯坎学校成立于 1886 年,是澳大利亚历史最悠久的女子学校之一。阿斯坎学校为走读生和寄宿生提供高质量的教育,其强大且备受推崇的学术课程涵盖从学前班到 12 年级的各个阶段。阿斯坎学校极具创新精神,利用多种技术来支持学校快节奏的学习环境和独特的道尔顿计划。阿斯坎学校的 IT 团队一直在使用昂贵的第三方服务来监控其基础设施,并为防火墙、网络、交换机和链路提供支持。IT 团队还使用过时的内部监控工具,该工具几乎无法洞察其基础设施中发生的情况。
挑战
Ascham School 是澳大利亚历史最悠久的女子学校之一,该校使用昂贵的第三方服务来监控其基础设施,并为防火墙、网络、交换机和链路提供支持。IT 团队还使用过时的本地监控工具,该工具几乎无法洞察其基础设施中发生的情况。如果无法正确洞察其基础设施,则识别和排除问题将非常耗时。创建了不必要的网络工单,并且一次发出超过 500 条实时警报。IT 团队也无法提取数据来创建报告和仪表板,导致学校内 IT 基础设施问题的可见性较低。
解决方案
Ascham 学校的 IT 运营经理 Anthony Barron 熟悉 LogicMonitor,并领导了新监控平台的选择过程。借助 LogicMonitor,Ascham 现在能够高效地监控其网络、防火墙、威胁警报、校园内 60 台打印机及其帮助台指标。实施在 48 小时内完成,立即产生了效益。在第一个小时内,他们监控了 40 个网络交换机和防火墙。他们能够修复大量损坏的电缆和接口,数不胜数。现在问题更容易被发现,LogicMonitor 的仪表板在为其他校园部门提供可视化表示方面发挥了重要作用。Ascham 的 IT 部门能够通过提供指标来证明其防火墙已达到容量上限、需要更换接入点和交换机以及需要优先处理 VoIP 流量,从而获得额外预算。
运营影响
数量效益
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