实例探究 > AppSense allows Surrey County Council to manage workforce and ensure government code compliance

AppSense allows Surrey County Council to manage workforce and ensure government code compliance

公司规模
Large Corporate
地区
  • Europe
国家
  • United Kingdom
产品
  • AppSense DesktopNow
  • AppSense Performance Manager
  • AppSense Application Manager
  • AppSense Environment Manager
技术栈
  • Citrix XenApp
  • Novell Netware
  • Windows Servers
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
  • Environmental Impact Reduction
技术
  • 功能应用 - 远程监控系统
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 企业资源规划系统 (ERP)
适用功能
  • 商业运营
  • 设施管理
用例
  • 远程资产管理
  • 能源管理系统
  • 预测性维护
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
Situated in the heart of South England, Surrey County is the most densely populated shire county in England, divided into 11 boroughs and districts. With a dynamic economy and a population of 1.06 million, Surrey is highly regarded for its industrial structure and strong focus on knowledge-based industries. Surrey County Council employs 8,000 people who manage the administrative responsibilities for the region. The Council’s IT department, consisting of 160 employees, manages an extensive information infrastructure that includes 450 servers, 6000 desktops, and 1500 laptops.
挑战
In 2008, Surrey County Council underwent an IT infrastructure overhaul to replace an aging and disparate legacy system built on PCs running Windows. The council aimed to reduce power requirements and costs while resolving performance issues at various sites. With staff increasingly on the move, there was a growing need for users to access their desktops remotely. The old system was replaced with a Citrix XenApp farm, capable of delivering core applications to both thin and fat client platforms. However, challenges persisted, including the need to control user application entitlement, ensure maximum users per server, and address slow logon speeds at some sites with restrictive WANs.
解决方案
Surrey County Council implemented AppSense DesktopNow, including its Performance Manager and Application Manager components, to address application entitlement and maximize users per server. AppSense Environment Manager was also introduced to complete the solution. The comprehensive solution seamlessly integrates with the Citrix application delivery infrastructure, simplifying IT management for 8,000 users across 300 sites. AppSense Application Manager provides high visibility into the user environment, automatically blocking unauthorized applications, ensuring compliance with the GCSX Code of Connection. Additionally, AppSense optimizes hardware investment by allocating CPU, Memory, and Disk resources, enabling more users per server and reducing power consumption. To address slow logon times, AppSense Environment Manager minimizes network bandwidth consumption by saving and loading only relevant areas of a user’s profile at logon and logoff, reducing logon times and decreasing the risk of profile corruption.
运营影响
  • Faster logon times at all sites, reducing user wait times and improving productivity.
  • Profile corruption eliminated, leading to fewer troubleshooting and rectification efforts.
  • Unauthorized applications restricted, enhancing security and compliance with government codes.
  • Consistent and predictable user experience across 300 network sites, ensuring reliable service levels.
  • Maximized hardware investment, allowing more users per server and reducing power consumption.
数量效益
  • Increased number of thin client devices from 500 to 4000.
  • Reduced power consumption, leading to cost savings.
  • Significant increase in server capacity, enabling more users per server.

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