APPALACHIAN STATE UNIVERSITY Pioneering Spirit Drives New Efficiencies
公司规模
1,000+
地区
- America
国家
- United States
产品
- AiM from AssetWorks
- FuelFocus from AssetWorks
技术栈
- Web-based Integrated Workplace Management System
- UNIX system
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 教育
适用功能
- 设施管理
- 维护
用例
- 楼宇自动化与控制
- 库存管理
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
关于客户
Appalachian State University (ASU) is a pioneering institution located in the scenic Blue Ridge Mountains of western North Carolina. The university boasts a student population greater than that of the neighboring hamlet of Boone, a town named for legendary American revolutionary war veteran, pioneer, explorer and politician Daniel Boone. ASU is a pioneering institution that continues to explore new paths to success. This pioneering spirit carries over to how business is conducted at ASU, and although insightful business decision are often made behind the scenes, the success of ASU’s facilities management program merits a closer look. ASU’s Physical Plant Department is responsible for creating and maintaining an aesthetically pleasing, environmentally sustainable and energy efficient environment for the campus community by maintaining campus buildings and grounds, providing auxiliary services and preserving the value of the university’s infrastructure.
挑战
ASU’s Physical Plant Department is responsible for creating and maintaining an aesthetically pleasing, environmentally sustainable and energy efficient environment for the campus community by maintaining campus buildings and grounds, providing auxiliary services and preserving the value of the university’s infrastructure. Prior to installing a Web-based Integrated Workplace Management System (IWMS), ASU relied on a homegrown UNIX system that was originally developed in the 1980’s and ran on a legacy DEC server. Over the years, this system became increasingly difficult to maintain and update, because much of the information was deeply hard-coded into the software. Sharing information inter-departmentally was difficult and the existing library of reports was inadequate. ASU realized a modern maintenance management system was needed to keep pace with the demands of a growing university. The university initiated a search for a system that would enable them to effectively share data and quickly make informed business decisions given the daily operational demands facing the Physical Plant Department.
解决方案
ASU initiated a search for a system that would enable them to effectively share data and quickly make informed business decisions given the daily operational demands facing the Physical Plant Department. It needed to be a scalable system that could turn around over 12,000 maintenance service requests annually, readily interface with the university’s SCT/ Banner ERP, integrate with ASU’s fuel management system, continuously update preventive maintenance schedules for over 6,000 pieces of equipment and provide inventory control and billing for over 10,000 line items. After a competitive procurement process that included on-site demonstrations and a full analysis of the proposed systems, ASU selected AiM from AssetWorks. ASU went live with AiM in August of 2008. The system was initially deployed by the Physical Plant Department with an eye toward focusing on work management. Today, AiM is used by several university departments, including Housing, Campus Police, Emergency Management and the Central Warehouse.
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