Information Builders > 实例探究 > An Innovative Analytics Vision Becomes a Reality at Amerisure

An Innovative Analytics Vision Becomes a Reality at Amerisure

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公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • WebFOCUS
  • ReportCaster
  • Active Technologies
  • InfoAssist
技术栈
  • Business Intelligence
  • Data Warehousing
  • Predictive Analytics
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 预测分析
  • 应用基础设施与中间件 - 数据交换与集成
适用功能
  • 商业运营
用例
  • 预测性维护
  • 供应链可见性(SCV)
服务
  • 数据科学服务
  • 系统集成
关于客户
Amerisure is a leading provider of property and casualty insurance to businesses across the United States. The company, based in Michigan, primarily serves enterprises in manufacturing, construction, and healthcare. Their coverage includes general liability, workers compensation, property, auto, inland marine, and equipment insurance. Amerisure is ranked as one of the top 200 property and casualty companies in the country, with more than $600 million in direct written premiums and over $700 million in surplus. The company has been working tirelessly since 1912 to make America’s workplaces safer.
挑战
Amerisure, a leading provider of property and casualty insurance, wanted to enhance company performance by leveraging the intelligence in their enterprise data to improve profitability and foster a more analytics-driven culture. The company's data was complex and spread across disparate systems. They needed a framework that would enable them to harvest the intelligence within that data. The company also wanted to provide its agency partners with analytics about their accounts that they otherwise would not have access to. Amerisure was also looking to make these capabilities mobile to further enhance customer service and increase client longevity.
解决方案
Amerisure deployed the WebFOCUS business intelligence (BI) and analytics platform from Information Builders to streamline and accelerate claims and loss reporting. WebFOCUS replaced legacy-based report creation, printing, and distribution activities, providing monthly loss reports and other claim-related information via the web. The company also devoted a tremendous amount of time and resources to creating an enterprise data warehouse. Advanced analytics and standard reports were embedded directly into some of these systems as they were being upgraded, to provide end users with a better way to access and interact with information. Self-service reporting environments were also created, using WebFOCUS InfoAssist, to allow employees to go beyond traditional reporting to perform true analytics, such as “what if” analysis and data mining.
运营影响
  • The company’s vision for true enterprise wide reporting and analytics has improved claims, premium production, pricing precision, fraud management, finance, and other crucial operations.
  • The environment increased productivity for internal employees and boosted satisfaction levels among external agencies.
  • WebFOCUS is allowing Amerisure to satisfy the information needs of all its users, deploying simple intuitive tools for business users and more sophisticated analytical tools for advanced users like their actuaries.
  • The company is on its way toward creating a very analytics-oriented culture, with some of their actuaries already leveraging self-service reporting functionality and sharing these reports with other users, further adding to their value.
数量效益
  • WebFOCUS reduced report turnaround times from days to seconds and eliminated cumbersome paper-based procedures.

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