Alaska Communications 使用 Intermapper 增强网络监控
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 网络与连接 - 网络管理和分析软件
适用行业
- 电网
- 电信
适用功能
- 维护
用例
- 行为与情绪追踪
- 泄漏与洪水监测
关于客户
Alaska Communications 是一家互联网服务提供商 (ISP)，为阿拉斯加的通信基础设施提供支持。该公司通常为偏远地区的客户提供关键网络服务。他们正在制定位于山顶的新地点的计划，由于位置偏远且交通困难，该地点带来了独特的挑战。该公司需要一种解决方案，使他们能够远程管理和维护现场，而无需昂贵且存在潜在危险的前往现场。
挑战
Alaska Communications 是阿拉斯加的一家互联网服务提供商 (ISP)，在管理和维护位于偏远山顶的新站点时面临着重大挑战。该地点只能通过直升机进入，并且在恶劣的天气条件下完全无法进入。该公司需要确保为该地点提供不间断的服务，而不必进行昂贵且有时危险的长途跋涉到山顶。他们面临的挑战是找到一种解决方案，使他们能够远程管理网络、监控性能并确保网络中的所有设备正常运行。
解决方案
Alaska Communications 转向 Intermapper，这是 Fortra 提供的一款功能强大的网络监控解决方案。 Intermapper 使团队能够更好地了解其网络基础设施，使他们能够全面了解站点的运行情况。借助 Intermapper 远程访问，他们可以从任何地方监控性能并管理网络。该解决方案使他们能够映射网络中的所有设备，以确保一切正常运行。所有远程供电、加热器、转换开关位置、功率、电压、油压、燃油油位等的状态都可以通过计算机或智能手机通过 Insite for Intermapper 在仪表板上获得。 Alaska Communications 还能够将 Intermapper 直接与其电信站点自动化应用程序 SiteBoss 集成。结合 Intermapper 的监控和警报功能，如果站点出现故障或濒临停电，他们可以向直升机服务发送自动警报。
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