H2O.ai > 实例探究 > AI Helps Property Management Company Maximize Their Business

AI Helps Property Management Company Maximize Their Business

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公司规模
1,000+
地区
  • Asia
国家
  • Singapore
产品
  • H2O Driverless AI
技术栈
  • Machine Learning
  • Amazon Web Services (AWS) Lambda
  • Java
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 机器学习
  • 平台即服务 (PaaS) - 应用开发平台
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 预测性维护
服务
  • 云规划/设计/实施服务
  • 数据科学服务
关于客户
PropertyGuru is a leading property management company based in Singapore. They connect property seekers to real estate agents with the mission to help people make confident property decisions by providing them with relevant content, actionable insights, and world-class service. Users of their app upload thousands of photos of their listings for rent or sale every day. In a fast-moving mobile-first real estate market like Singapore, they needed their app experience to be responsive, accurate, and be able to operate at scale at the same time.
挑战
Property Guru, a leading property management company based in Singapore, handles a large volume of listings and had looked to leverage AI and machine learning (ML) for multiple use-cases - image moderation, predicting churn, forecasting credit, measuring performance of listings. They realized early-on in their development that they needed machine learning techniques to manage user data, user retention and ensure the customer experience on their app lives up to their reputation. Doing this manually was not scaling so there was a real need to automate their ML process.
解决方案
PropertyGuru turned to H2O Driverless AI to implement AI for multiple use-cases. They found that they could use Driverless AI for the entire end-to-end ML pipeline including uploading data from most of their sources into Driverless AI - images, churn, tabular data, etc. They could visualize this data in a few sections using the AutoViz capability and detect outliers and anomalies. They were able to build the model much faster using pre-existing recipes such as the churn models available. In addition, they also took advantage of the automatic model building process - feature selection, feature engineering, hyperparameter tuning, and deployment. Lastly, they were able to seamlessly deploy multiple models directly into Amazon Web Services (AWS) Lambda service, from within Driverless AI. They were able to deploy different models simultaneously using Java objects and see their performance on live data.
运营影响
  • The data science team was able to iterate with new and existing models much faster than before.
  • Using Driverless AI enabled the non-technical teams to interact with the data more easily.
  • The marketing team got a head-start with predicting customer churn rather than starting afresh with building the model.
  • The data science team was also able to innovate faster and build newer capabilities, e.g. experiment with Google Lens, now that the actual model building took much less time.

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