律师事务所基于人工智能的聊天机器人
技术
- 应用基础设施与中间件 - 数据库管理和存储
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 教育
- 设备与机械
适用功能
- 产品研发
- 质量保证
用例
- 对话机器人
- 时间敏感网络
服务
- 系统集成
- 培训
客户
法律服务
关于客户
该客户从事法律服务，该公司为其客户提供各种类型的服务。
挑战
客户已经拥有一个网站平台，他们使用该平台来教育潜在客户了解他们的所有服务，并且它还被客户用作沟通网关，以解决他们的疑问并获得有关业务问题的答案。
他们面临的问题是，客户提出的所有疑问和问题都是由专业团队手动处理的。并且由于网站的高流量，客户不得不承担高昂的管理成本，也消耗了大量的时间，最终影响了业务的盈利能力和生产力。
解决方案
为了解决他们的问题，客户委托 Zealous System 的专家分析他们的业务流程并提出一个解决方案，不仅可以减少管理团队的人工工作，还可以提高业务的整体生产力并提高客户质量沟通和服务。
运营影响
数量效益
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