Ace Hardware Provides Customers and Employees with Global Enhanced Service
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- United States
- Worldwide
产品
- Radware’s Application Front-End solution
技术栈
- Web, Application and Database server farms
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 零售店自动化
服务
- 系统集成
关于客户
Founded in 1924, Ace Hardware Corp. is the largest global retailer-owned cooperative. With over 4,800 stores located in 50 states and 70 countries, Ace Hardware's global operations depend on the full availability, highest performance and complete security of networked applications across all store locations. Whether you’re looking for power tools, electrical and plumbing equipment or small appliances, Ace is always looking for ways to make their customers' shopping experience as quick and easy as possible.
挑战
Ace Hardware Corp., the largest global retailer-owned cooperative, needed to enhance both the customer shopping experience and employee responsiveness to customers through increased reliability of their CRM and ERP applications. With over 4,800 stores located in 50 states and 70 countries, Ace Hardware's global operations depend on the full availability, highest performance and complete security of networked applications across all store locations. The company needed a comprehensive availability, performance and security solution for their server farm infrastructure.
解决方案
Ace Hardware turned to Radware to deploy a comprehensive availability, performance and security solution for their server farm infrastructure. Ace chose Radware's Application Front-End solution to ensure the reliability of their globally distributed applications. Radware's purpose-built AFE application switches and application accelerator enables uninterrupted user access and fault tolerant transaction processing across all Ace Hardware Web, Application and Database server farms for local and global business continuity. Combining Health Monitoring, Load Balancing, and Traffic Redirection, Radware delivers 24/7 availability of all Ace online applications including their e-commerce web sites and internal Ace web-applications. Using Bandwidth Management, Ace prioritizes traffic across its global retail stores, ensuring service levels for mission-critical transactions including CRM and ERP applications.
运营影响
数量效益
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