Absolute helps primary school quickly recover from major laptop theft
公司规模
11-200
地区
- Europe
国家
- United Kingdom
产品
- Absolute
技术栈
- Absolute Customer Centre
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Employee Satisfaction
技术
- 网络安全和隐私 - 端点安全
- 网络安全和隐私 - 安全合规
适用行业
- 教育
适用功能
- 设施管理
用例
- 远程资产管理
- 盗窃检测
服务
- 系统集成
关于客户
Millfields Primary School is a state-funded school on the outskirts of Colchester in Essex, South East England. It has 34 teachers and administration staff who look after 212 pupils aged between 4 and 11 years old. The school is in a semi-rural area and has facilities such as playgrounds, sports fields, and natural, wooded areas available for the children. The use and teaching of information and communications technology (ICT), even in primary education, is a key part of the curriculum. Not only is ICT taught as a subject, but it is also used to support other subjects as a learning and teaching aid for children and teachers. Millfields School has invested in laptop computers, so that every pupil in a class has access to a computer. The laptops are shared around the school and are used every day.
挑战
It came as a huge shock and a significant disruption to the children’s education when the school’s laptops were stolen, not once, but three times in one year. Despite a number of security measures, including alarms connected to the local police, pupils’ laptops were stolen multiple times. Although the school was covered by insurance and was able to replace the laptops, disruption to the learning and teaching was significant. It can take up to eight weeks to verify the insurance claim, obtain replacement quotes, acquire new laptops and have software reinstalled. This meant that the children were without their laptops for the best part of half a term.
解决方案
After the second theft, Millfields implemented additional security measures, including a special secure laptop trolley. Unfortunately, it only held 30 laptops and additional devices that had been left outside the trolley were stolen. But this time Absolute was installed on the devices. Millfields immediately contacted Absolute and logged details of the stolen laptops via the online Absolute Customer Centre. The Absolute Investigations team began an investigation. Within two weeks Absolute had tracked the devices to a local shop and engaged the police who recovered and checked the devices before returning them in full working condition to the school. Millfields was impressed with the quick and proactive response from Absolute and the regular communication and updates that were provided during the investigation. They have now extended Absolute onto staff laptops.
运营影响
数量效益
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