实例探究 > Absolute helps London Borough of Camden cement its reputation for protecting public sector devices

Absolute helps London Borough of Camden cement its reputation for protecting public sector devices

公司规模
1,000+
地区
  • Europe
国家
  • United Kingdom
产品
  • Absolute
技术栈
  • SaaS
  • Online Portal
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 网络安全和隐私 - 端点安全
  • 功能应用 - 远程监控系统
  • 平台即服务 (PaaS) - 连接平台
适用功能
  • 商业运营
  • 设施管理
用例
  • 监管合规监控
  • 远程资产管理
  • 安全索赔评估
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
The London Borough of Camden serves around 230,000 people living in an area covering inner London, north of the West End and the City of London. The Council is one of a handful of local authorities across the UK to have achieved four-star status – central government’s highest award for excellent levels of service to the community. The same ethos that helped win the four-star performance award extends to the way the authority controls and manages computers and data security. Mindful of how some public sector organizations have been criticized for the failure to track computers, especially mobile devices, Camden has implemented a very high level of security for its laptops. This is based on industry-standard recommendations for mobile device security: password protection, hard disk encryption and data protection, and computer tracking. With most of these in place, Camden needed to find an effective solution for computer tracking, and it did not need to look far for the answer.
挑战
With a spotlight on public sector organizations, Camden sought to add an additional layer of security that ensured information would be secured and protected from unauthorized access and usage. Camden also wanted a tool to boost efficiencies by improving the utilization of existing assets rather than buying more of them. Camden wanted to increase its overall productivity: IT managers did not have a streamlined solution for mass deployment over large and complex estates.
解决方案
According to Ian Lawrence, Technical Services Manager at the London Borough of Camden, “Absolute was the only solution that met our standard for achieving the final part of our mobile security strategy. We needed a persistent technology where there was no possibility of the client being tampered with. Now with Absolute, even if someone steals a laptop and makes an attempt to remove the agent, the technology simply rebuilds itself. It is the solidity and the extra security hardening that Absolute offers that made it a big plus for us.” Some of the other aspects of the Absolute solution that have impressed Camden are the online portal and the software as a service (SaaS) feature. Via the portal, Lawrence can see laptop activity in real-time and access a wide range of reports quickly. Absolute’s SaaS meant that Camden did not have to buy another server to host the solution. Not only does this reduce costs, it also removes the administration complexity often needed in public sector purchasing. “It’s a whole project justification and procurement process I don’t need to worry about,” says Lawrence. Camden is also looking at using another feature of Absolute to help improve management of its laptops. This is the ability to send messages or alerts to individuals or groups of laptops such as asking users to bring in a laptop for maintenance or sending out a general security message.
运营影响
  • Accurate record of the number of laptops in the organization.
  • If a laptop is stolen, sensitive data can be removed, or even recovered.
  • Can send messages or alerts to individuals or groups of laptops such as asking users to bring in a laptop for maintenance or sending out a general security message.
数量效益
  • Serves around 230,000 people.
  • Achieved four-star status – central government’s highest award for excellent levels of service to the community.

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