A Smart 3PL Connector for IslandSurf
公司规模
11-200
地区
- America
国家
- United States
产品
- NetSuite
- Celigo 3PL Connector
- SuiteScript
技术栈
- XML
- FTP
- SuiteScript
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
- 功能应用 - 远程监控系统
适用行业
- 电子商务
- 零售
适用功能
- 商业运营
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
- 仓库自动化
服务
- 软件设计与工程服务
- 系统集成
关于客户
IslandSurf is an online retail company specializing in branded apparel, clothing, and equipment. They had chosen NetSuite as their business management solution and needed to implement a solution that automated the myriad of manual processes necessary to work with a 3rd party warehouse. They wanted to free up employees’ time to focus on more value-add activities and provide customers with a shorter wait time for orders to be fulfilled.
挑战
IslandSurf had selected NetSuite as its software platform and knew that they could not implement NetSuite without a solid 3PL solution. They required a solution that would automate their 3rd party warehouse processes to better serve their customers and be more efficient. As it was, IslandSurf spent much time and energy manually flagging orders that needed to be sent to AtLast Fulfillment, exporting just those orders, canceling any items on the order that shouldn’t be fulfilled at AtLast Fulfillment, and tracking and manually updating the sales orders once they were fulfilled.
解决方案
Celigo implemented a fully automated, bi-directional integration with IslandSurf’s 3rd party warehouse (AtLast Fulfillment), supporting AtLast Fulfillment’s XML file format. This integration pushes sales orders to AtLast Fulfillment, imports Inventory Adjustments into NetSuite, imports shipment confirmations into NetSuite, and provides multi-location fulfillment routing. In addition to the standard 3PL solution, Celigo implemented a custom SuiteScript that allows IslandSurf to rank locations in order of fulfillment priority. For a given order, Celigo’s solution determines the fulfillment preferences and tries to commit inventory from a single location. As necessary, the solution splits the fulfillment across locations, including AtLast Fulfillment. Furthermore, if a backorder is necessary, Celigo’s solution assigns the items to ship from the default backorder location.
运营影响
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