与夏威夷健康系统网络经理 Roger Estelle 的问答
公司规模
1,000+
地区
- America
国家
- United States
产品
- OptiView XG
技术栈
- Electronic Health Records System
- Wired and Wireless Networks
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 网络与连接 - 以太网
- 网络与连接 - WiFi
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 人力资源
用例
- 远程资产管理
- 远程协作
服务
- 系统集成
关于客户
夏威夷健康系统是一家非营利性医院系统，在夏威夷群岛的 13 个地点提供医疗服务。该组织拥有 4,500 多名员工，最近已过渡到新的电子健康记录 (EHR) 系统。该系统通过有线和无线网络连接所有员工，并将患者数据处理回新泽西州的托管位置。该组织分布在多个岛屿上，因此管理和排除网络性能问题非常具有挑战性。
挑战
夏威夷健康系统 (Hawaii Health Systems) 是一家非营利性医院系统，在 5 个岛屿上设有 13 个分支机构，拥有 4500 名员工，现已过渡到新的电子健康记录 (EHR) 系统。该系统通过有线和无线网络连接 4500 多名员工，并将患者数据处理回新泽西州的托管位置。由于该系统对提供商的重要性，以及它依赖于高性能网络的事实，该组织无法承受问题的持续存在。他们需要一种可以立即排除有线和无线网络性能问题并帮助他们快速找出根本原因的工具。在获得 OptiView XG® 之前，他们过去依赖终端设备（例如笔记本电脑）来运行 ping 测试以查找无线问题。但是他们没有任何东西可以验证覆盖范围或端到端连接。对于 WAN，他们实际上必须转到单个交换机来查看端口，看看他们是否可以通过这种方式隔离错误。这非常耗时，而且非常需要手动操作。对于一个横跨多个岛屿的组织来说，“上门服务”一词有了全新的含义。
解决方案
为了应对这些挑战，夏威夷健康系统决定升级其工具，并选择了 OptiView XG。他们之所以选择此解决方案，是因为它将有线和无线故障排除结合到了一个移动解决方案中，而他们研究的其他解决方案都没有 OptiView XG 的功能和灵活性。OptiView XG 现在已成为他们的首选解决方案，无论是故障排除无线网络，还是位于 WAN 上嗅探数据包。无论哪种情况，它都会收集他们需要的所有数据，并在直观、易于使用的界面中显示这些信息。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
