27 Companies, One Integration Platform
公司规模
1,000+
产品
- webMethods
技术栈
- Integration Platform
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 实时定位系统 (RTLS)
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
ADEO is a large conglomerate operating at a massive scale with 75,000 employees spread across 27 companies in 13 countries. Despite its size, ADEO is focused on delivering personalized service to its customers. The company is involved in a wide range of sectors and industries, making it a complex and diverse organization. As part of its commitment to improving customer service, ADEO embarked on an enterprise transformation project aimed at offering new ways of providing services to customers.
挑战
ADEO, a conglomerate with 75,000 employees at 27 companies in 13 countries, embarked on an enterprise transformation project. The goal was to offer new ways of providing services to customers. However, the scale of operations posed a significant challenge. The company needed to integrate all systems of record and new sales systems across its vast network of companies and brands. The challenge was to handle millions of messages between the central systems and sales systems every day and speed up communication between them.
解决方案
To address the challenge, ADEO turned to Software AG's webMethods, an integration platform. The solution was used to integrate all systems of record and new sales systems across ADEO's network of companies and brands. The webMethods platform was capable of handling millions of messages between the central systems and sales systems every day, significantly speeding up communication between them. This allowed ADEO to improve service levels and tighten service level agreements (SLAs), leading to better communication enterprise-wide.
运营影响
数量效益
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