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Our Case Study database tracks 18,926 case studies in the global enterprise technology ecosystem.
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High-value Container Tracking
• Tracking the movement of trucks carrying valuable containers in order to plan shipment of empty containers back to India • Reduction of delays in the arrival of containers • Ability to track every stage of the containers • Avoiding manual intervention to know exact container location • Automation to intimate the position and arrival time of containers
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Connected Officer
Mobile/web app for location tracking of police officers Automatic alerts to supervisors based on gestures & actions in case of emergency Live streaming of crime scene to supervisors Automatic dispatch of backup to crime scenes Historical and real-time tracking of police officers’ vehicles
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Product Development for Power Line Communication (PLC/BPL) Systems
The client wanted to develop a product that can acquire data from their meter units installed at the consumer's premises. A system capable of acquiring, transferring and archiving the data had to be in place, replacing the existing traditional method which was error prone and expensive to operate. The system needed to be integrated with the existing Customer Relationship Management (CRM) system for increasing the operational efficiency.
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Connected Railroad
The key business challenges are: - Effective prevention of derailments - Reduction of oil spills on railroad transportation of crude oils - Alerts to first responders depending on material carried - Public safety answering points (PSAPs) and State Emergency Response Commissions (SERCs) need to know the schedule, load, and location - Flawless communication between PSAPs and first responders
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Securing Mobile Applications with SSO Authorization and PKCE
The client, a US-based communication provider, was in the process of transitioning most of its services to mobile devices. They aimed to provide their users with easy, real-time, and seamless access to information, products, and services. However, they encountered issues with their authentication process, which was not robust enough and was vulnerable to attacks due to ineffective implementation of their authentication tokens and session management. The client realized the need for a solution that would facilitate secure access to resources through mobile apps without compromising performance. Two major problems were identified: the transmission of sensitive data through URL redirects during Single Sign-on (SSO) logins, and the increased security risks posed by SSO logins via web and mobile apps.
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Digital Transformation and Network Quality Assurance for UK Service Provider
The client, a leading service provider in the UK, was facing significant challenges due to the complexity of their network. This complexity was a result of multiple acquisitions, technological disruptions, and a multi-vendor ecosystem with varied architectures. The client lacked visibility into their network service operations, which made it difficult to meet the demands of their enterprise customers for faster and more reliable network services. The client's network was built through discrete projects run by multiple vendors, leading to obsolete and siloed network technologies, tools, and processes. This resulted in slow delivery and operations, overdependency on manual efforts, delays in service delivery, frequent network issues, and lengthy restoration times.
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Leveraging 360° Network Visualization for Accelerated Network Design
A leading US-based provider of advanced network communications and technology solutions was grappling with the challenges of rapid network expansion across multiple locations. This expansion resulted in a complex network with data scattered across various systems and geographies, creating data silos and limiting visibility. The disjointed data hindered the company's ability to gain business intelligence, which in turn affected their decision-making speed and progress. Inefficient resource utilization, ineffective network troubleshooting, and delays in new network rollouts were some of the issues that arose from this situation. The client's situation was further complicated by multiple acquisitions over time, which led to heterogeneous systems that complicated the reporting and analytics of their network data. The scattered data sets from various disjointed systems made it difficult to trace the customizations done on their network systems, jeopardizing the efficiency of their network engineering team, Network Operation Centre, and business users.
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AI-assisted Videos: A Game Changer for Field Service Operations
A leading service provider in North America was grappling with inefficiencies in their field service operations. Approximately 60% of their installation orders necessitated a site survey, and out of these, 18% required repeat surveys. The manual collection of field data was leading to numerous errors and incomplete information. The traditional methods of sharing information, such as emails, printouts, spreadsheets, phone calls, and text messages, were proving to be time-consuming, error-prone, and repetitive. The lack of field information, intelligence, and insights during site surveys resulted in poor performance, repeat site visits, and extended delivery times. The client needed to transition from a traditional to an intelligent and connected field service approach to enable field technicians to deliver significant business value.
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