PagerDuty
Overview
HQ Location
United States
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Year Founded
2009
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Company Type
Public
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Revenue
$100m-1b
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Employees
1,001 - 10,000
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Website
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Stock Ticker
PD (NYSE)
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Twitter Handle
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Company Description
PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle. Its SaaS-based solution empowers over 10,000 small, mid-size, and enterprise global customers such as Comcast, eHarmony, Slack, and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience.
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Case Studies.
Case Study
Healthcare company scales automation throughout its HR organization with Catalytic
The healthcare company was looking to optimize its internal business operations to meet the evolving needs of its employees, residents, and patients while providing cutting-edge research and treatment. The company’s HR organization began to explore the potential of automation and cognitive technology within its department, with three goals in mind. The top goal was to give its HR team of 600-plus the opportunity to do more meaningful work. There was a significant amount of routine work required to execute on its HR strategies, keeping the team from doing more impactful work and hindering the experience of its employees. The other goals are to reduce risk—given the company operates in a highly regulated industry—and deliver a higher level of service.