Exceed.ai
Overview
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HQ Location
United States
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Year Founded
2016
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Company Type
Private
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Revenue
< $10m
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Employees
11 - 50
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Website
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Twitter Handle
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Company Description
Exceed.ai is a Conversational AI Platform that helps augment marketing and sales capabilities through conversation automation to capture, engage, converse, qualify, and schedule meetings with leads at scale, with a personalized, two-way conversation over Email, Website Chat, and SMS.
IoT Snapshot
Exceed.ai is a provider of Industrial IoT functional applications, and sensors technologies, and also active in the aerospace, automotive, consumer goods, and equipment and machinery industries.
Technologies
Use Cases
Functional Areas
Industries
Technology Stack
Exceed.ai’s Technology Stack maps Exceed.ai’s participation in the functional applications, and sensors IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
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Case Studies.
Case Study
Exceed.ai Enhances Elkem’s Lead Qualification Process, Boosting Conversion Rates by 40%
Elkem, a well-established raw and advanced materials company, was grappling with the challenge of managing over 7000+ leads a year. The sales team was overwhelmed, struggling to differentiate between unknown intent and promising inbound leads while also maintaining attention to existing clients. The company was in dire need of a solution that could alleviate the burden on sales without missing out on new opportunities. The sales team was primarily focused on demand generation among existing customers, and the marketing team’s influx of new, unknown intent inbound leads were seen as cluttering their CRM. The lack of a system to filter and understand the leads’ intent or relevance led to clashes between the marketing and sales teams on how to manage the new leads. Additionally, lead nurturing posed a significant challenge as Elkem’s marketing automation solution (Pardot) was incapable of conducting two-way conversations or replying to a potential lead inquiry, understand and analyze the comment, and recommend an appropriate next step.
Case Study
Exceed.ai Boosts ResellerRatings’ Sales and Marketing Efforts by 40x
ResellerRatings, a company dedicated to providing shoppers with a voice and brands with consumer information for an improved shopping journey, was looking to expand its client base. However, with a relatively small sales and marketing team, the company needed a solution that could enhance their outreach and lead nurturing efforts without increasing headcount. The challenge was to find a solution that could take the burden off their employees, who were spending countless hours on cold-calling and prospecting. The company needed a boost to its outreach and lead conversion efforts that wouldn’t require hiring more people.
