Debeka’s IT monitoring monitors both the critical IT infrastructure with more than 4000 VMs and critical applications and services, e.g. customer applications. Debeka IT is the basis for core applications of the insurance business. In the event of critical disruptions, it is, therefore, necessary to respond promptly and 24/7.Before the introduction of Enterprise Alert, Debeka used a solution developed in-house. In order to reduce maintenance and servicing costs and to avoid having to use its own capacities for further development, Debeka opted for a purchased solution. The solution had to be flexible enough to take over the existing processes, but also offer additional functions and be future-proof. In addition, the product should have a GUI.