The British Multinational Insurer, a leading global provider of risk management, insurance, and reinsurance brokerage, was facing significant challenges in managing subscriptions and redemptions of pension funds. The existing system was heavily reliant on insecure email and spreadsheets, which not only lacked visibility and traceability but also posed a risk to compliance with the Financial Conduct Authority (FCA). The process was time-consuming and inefficient, with complex tasks taking longer than necessary. The company was also struggling with risk mitigation, a key aspect of their operations. The lack of integration with the company's core systems, including Eagle and Charles River OMS, further complicated the process.