BeyondTrust > Case Studies > Zensar Technologies Enhances Privilege Management with BeyondTrust

Zensar Technologies Enhances Privilege Management with BeyondTrust

Customer Company Size

Large Corporate

Region

Asia

Country

India

Product

BeyondTrust Endpoint Privilege Management

Tech Stack

Privilege Access Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

System Integration
Software Design & Engineering Services

About The Customer

Zensar Technologies is a leading technology consulting and services company with over 10,000 employees across 33 global locations. The company provides engineering, design, marketing, and management services to many of today's highest-growth enterprises, helping them become more agile, disruptive, and innovative. Zensar offers expertise in a wide array of industries, including hi-tech, banking & financial services, insurance, healthcare, and manufacturing. The company is based in India.

The Challenge

Zensar Technologies, a leading technology consulting and services company, was facing a challenge with privilege distribution and management. The company often granted local administrator rights to users for day-to-day tasks or to install approved software. However, without the ability to define privilege scope, the support team at Zensar was working with limited control over how administrative rights were distributed. This lack of control could potentially conflict with critical software compliance policies and create a bloated attack surface. The team sought a tool that would enhance their privilege management capabilities without disrupting their existing mandatory compliance policies and processes. They also wanted a flexible system for access controls, allowing the IT team to generate new policies and roles based on unique end-user requirements. Lastly, they needed a way to quickly generate privilege reporting across all endpoint assets and users.

The Solution

To solve their privilege distribution and management challenges, Zensar chose BeyondTrust Endpoint Privilege Management. With this solution, the Zensar team was able to successfully confine software installation and uninstallation, while continuing to issue the privileges and rights needed for users to complete day-to-day activities. They created numerous user definitions, application whitelists, and other policies that aligned them closer to software compliance requirements. According to Zensar, alternative Privileged Access Management (PAM) solution offerings from other vendors had limited features in comparison to BeyondTrust, and often required a bundled software deployment. Customizable whitelisting options were also not offered by competitors – a key requirement due to the company’s internal processes and policies. BeyondTrust met all the feature and security requirements of the Zensar team, both basic and advanced.

Operational Impact

Endpoint Privilege Management quickly helped Zensar remove local admin rights, while improving the user experience and optimizing IT operations.
Role-based access control and agent management features helped Zensar harden endpoint security without impacting user or agent productivity.
Auditing and forensic features helped the team meet compliance requirements, generate audit trails, and provided detailed audit reports.
BeyondTrust’s world-class implementation and support services ensured seamless deployment and integration, quickly adding value to Zensar’s internal processes.