Bizimply > Case Studies > YATAY: Streamlining Operations and Enhancing Efficiency with IoT

YATAY: Streamlining Operations and Enhancing Efficiency with IoT

Applicable Industries

Food & Beverage

Use Cases

Personnel Tracking & Monitoring
Time Sensitive Networking

Services

Training

About The Customer

YATAY is a hospitality business located in the heart of Soho’s Chinatown. The business pays homage to the many Tokyo street food stalls known as ‘yatai’, where eating and drinking is a social experience. YATAY is passionate about art, music, culture, and culinary craftsmanship, which is reflected in their food, drink, and ambiance. They offer premium quality Japanese charcoal grill robatayaki dishes and drinks infused with their urban instinct. The business also includes a studio bar, Zoku, which is a hidden gem in Soho. As of 2021, YATAY has over 60 employees and is continuously growing.

The Challenge

YATAY, a hospitality business located in Soho’s Chinatown, was facing challenges in managing their growing team. Initially, they were using manual methods such as Excel spreadsheets for scheduling tasks. However, as the team expanded, this method became increasingly complicated and time-consuming. Additionally, the management of employees' holiday and unavailability requests was also a challenge. These requests were often overlooked or forgotten, leading to scheduling conflicts and dissatisfaction among the staff. The company was in dire need of a solution that could automate these tasks, reduce administrative time, and allow them to focus more on their customers.

The Solution

YATAY decided to implement Bizimply, an automated system that could handle their scheduling and staff management needs. Bizimply allowed YATAY to monitor staff hours and create daily schedules for all teams, significantly improving their efficiency. The system also included a timestation where staff could clock in and out, ensuring accurate recording of hours worked. This feature ensured that all staff were paid accurately and on time, eliminating any potential disputes over pay. Additionally, Bizimply provided data reports that YATAY could download and analyze on a daily basis. These reports helped identify areas for improvement within the business. The system also notified the management when staff were due for training, aiding in the continuous improvement of their customer services. With these automated processes, YATAY was able to focus more on business growth.

Operational Impact

The implementation of Bizimply has brought about a significant transformation in YATAY's operations. The automation of scheduling and staff management tasks has not only improved efficiency but also eliminated the errors and conflicts that were common with the previous manual methods. The accurate recording of staff hours has ensured fair payment, leading to increased staff satisfaction. The data reports provided by Bizimply have given YATAY valuable insights into their operations, helping them identify areas for improvement and make informed decisions. The automated notifications for staff training have also been beneficial in maintaining high standards of customer service. Overall, Bizimply has enabled YATAY to focus more on their core business and customer satisfaction, paving the way for their growth.

Quantitative Benefit

Significant reduction in time spent on administrative tasks due to automation
Improved accuracy in recording staff hours, ensuring accurate and timely payment
Daily data reports providing insights for business improvement