BMC > Case Studies > Xpediter is the First Line of Defense for Credit Union

Xpediter is the First Line of Defense for Credit Union

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Compuware Xpediter
Tech Stack
  • z/OS operating system
  • COBOL
  • Assembler code
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Root Cause Analysis & Diagnosis
Services
  • Software Design & Engineering Services
About The Customer
The Pentagon Federal Credit Union (PFCU) is a federally chartered financial institution that was established in 1935. It serves more than one million members worldwide, including members of the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. PFCU is one of the strongest and safest financial institutions globally, with more than $15 billion in assets. The majority of its members enjoy worldwide service via the Internet, available seven days a week, 24 hours a day. PFCU relies on Hogan financial applications for its day-to-day business operations. These applications are primarily written in COBOL with some Assembler code.
The Challenge
The Pentagon Federal Credit Union (PFCU) is a globally operating financial institution with over $15 billion in assets. It serves more than one million members of the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. The institution relies heavily on Hogan financial applications, primarily written in COBOL with some Assembler code, for its day-to-day operations. However, PFCU faced a challenge when it planned to upgrade to newer releases of the z/OS operating system. The provider of its debugging tool could not guarantee that the software would continue to work properly with the proposed upgrades. Additionally, the debugging tool had several quirks and idiosyncrasies that developers had to contend with, such as not accepting 'Go Back'—a common coding statement used frequently in the Hogan application.
The Solution
To address these challenges, PFCU decided to replace its current debugging tool with Compuware Xpediter, a robust product fully compatible with the z/OS operating system. Xpediter proved to be a great debugging tool, saving PFCU countless hours of time fixing code. It also helped developers understand how the code works, especially if they didn't write the program, by showing the flow of the program. Xpediter is now used daily at PFCU and has had a positive impact on productivity. It is used exclusively to address the inevitable problems that occur in production. With Xpediter, PFCU can close problems as fast as they're being written up. The tool allows developers to change values on-the-fly, which simplifies the debugging process and saves time.
Operational Impact
  • Xpediter has saved PFCU countless hours of time fixing code.
  • The tool has had a positive impact on productivity at the credit union.
  • Xpediter is now used on a daily basis at PFCU.
  • The tool is used exclusively to address the inevitable problems that occur in production.
  • With Xpediter, PFCU can close problems as fast as they're being written up.
Quantitative Benefit
  • Xpediter has saved PFCU countless hours of time fixing code, significantly improving productivity.
  • The tool has eliminated missed deadlines, ensuring smooth business operations.
  • On one project, what would normally have taken two to three days of work to put dumps in, took only two hours with Xpediter.

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