WrestlingMart Takes It to the Mat for Accurate Inventory
Customer Company Size
SME
Region
- America
Country
- United States
Product
- NetSuite
- RF-SMART
Tech Stack
- Inventory Management Software
- Barcode Scanning
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Retail
- E-Commerce
Applicable Functions
- Warehouse & Inventory Management
- Business Operation
Use Cases
- Inventory Management
- Supply Chain Visibility
- Warehouse Automation
Services
- System Integration
- Training
About The Customer
WrestlingMart is a specialized retailer that focuses exclusively on wrestling-related items and gear, operating both a physical showroom and an online store. The company prides itself on providing championship-level customer service, driven by a team of former wrestlers who are committed to excellence. WrestlingMart boasts the world’s largest wrestling showroom and is dedicated to staying at the top of their game by continuously improving their processes and procedures. Their commitment to customer satisfaction and operational efficiency has led them to seek out advanced solutions to enhance their inventory management and overall business operations.
The Challenge
For WrestlingMart, their inventory takes center circle, but they struggled to count and receive their vast inventory. Prior to implementing RF-SMART, WrestlingMart tried various methods and were constantly trying to find a better way to take control of their inventory. They realized that in order to stay competitive, they would have to add scanning and barcoding in their warehouse. Eliminating all paper-based processes in their warehouse, from receiving to cycle counts, would be paramount to achieving success. WrestlingMart knew that in order to manage their inventory, they would need to receive orders correctly, and perform routine inventory and cycle counts quickly, efficiently and accurately. This would avoid the downstream ramifications they were previously experiencing.
The Solution
WrestlingMart implemented RF-SMART as their inventory management solution based on the recommendation of their NetSuite consultant. RF-SMART provided the additional functionality needed to address the gaps in their receiving and inventory counting processes. By integrating RF-SMART, WrestlingMart was able to eliminate all paper-based processes in their warehouse, from receiving to cycle counts. This agile solution allowed them to receive and count inventory quickly and accurately, ensuring that their inventory was correct and manageable. The implementation of RF-SMART was painless, and the warehouse staff found it easy to use and mistake-proof. Training new employees on the system took less than an hour, making it a hassle-free solution for WrestlingMart. The support and service provided by RF-SMART were also highly valued by WrestlingMart, as it ensured they were using the product to its full potential.
Operational Impact
Quantitative Benefit
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