Nintex > Case Studies > World Vision New Zealand: Streamlining Operations with IoT

World Vision New Zealand: Streamlining Operations with IoT

Technology Category

Analytics & Modeling - Computer Vision Software
Cybersecurity & Privacy - Security Compliance

Applicable Industries

Education

Applicable Functions

Quality Assurance

Use Cases

Inventory Management
Personnel Tracking & Monitoring

Services

Training

About The Customer

World Vision New Zealand is a non-profit organization that has been dedicated to raising awareness and funds for children and families in need around the world for 45 years. The organization supports 44 projects in 25 countries. They work with communities, local governments, and other agencies to provide long-term solutions for struggling communities. The generosity from Kiwi supporters is turned into life-changing aid, including clean water, schools, and disaster relief.

The Challenge

World Vision New Zealand, a non-profit organization dedicated to raising awareness and funds for children and families in need around the world, was facing a significant challenge in managing their processes and risks. Their processes were documented in multiple locations and their risk register was managed via Excel spreadsheets. This fragmented approach made it difficult to ascertain whether effective processes and controls were in place, and it hindered adherence and accountability. The organization needed a more efficient and centralized system to manage their processes and risks, and to ensure better visibility and accountability.

The Solution

World Vision New Zealand adopted Nintex Promapp, a process management software, to centralize their information repository and streamline their operations. They began by mapping the basic operational information, such as how to apply for annual leave or how to use help desk support. Despite initial resistance from the staff, the project team was able to demonstrate the benefits of the new system with training and support from Nintex Promapp. The software was easy to use and improved the daily work of the staff. The risk and compliance module of Nintex Promapp simplified adherence to risk requirements. A quarterly compliance process was implemented, giving risk owners greater peace of mind. Processes related to any new project or system were mapped in Nintex Promapp, making training easier and reducing time spent on finding documents and looking up procedures.

Operational Impact

The implementation of Nintex Promapp has significantly improved the operations of World Vision New Zealand. The staff now uses the software as their first port of call, and they have discovered the ease and simplicity of accessing centralized information. The risk and compliance module has simplified adherence to risk requirements, and a quarterly compliance process has given risk owners greater peace of mind. The staff now has the ability to analyze their work methods and make changes for the better. The organization has seen major improvements in their process management after just a year of using Nintex Promapp. The more efficient work processes have allowed the organization to do more good work around the world. The simplification of their day-to-day operations has allowed the staff to focus on the work that matters instead of spending time on simple operational and admin tasks.

Quantitative Benefit