Assignar > Case Studies > Workzone Traffic Control Streamlines Operations with Assignar, Saving 32 Hours Per Week

Workzone Traffic Control Streamlines Operations with Assignar, Saving 32 Hours Per Week

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Buildings
Education

Use Cases

Traffic Monitoring
Transportation Simulation

Services

System Integration
Training

About The Customer

Workzone Traffic Control is a South Australian company that has been providing service, quality, reliability, flexibility, and safe traffic management solutions for over 20 years. The company started with four vehicles in a front yard and has grown to over 100 workers and 36 vehicles. They undertake a large number of jobs as traffic management continues to build momentum in South Australia. The company is committed to improving their processes and implementing technology to support their growing operations.

The Challenge

Workzone Traffic Control, a South Australian traffic management solutions provider, was facing challenges as their business expanded. With over 100 workers and 36 vehicles, the company was struggling to manage their growing operations. Their existing systems, including an Outlook calendar, were pushed to their limits and could not support the increasing number of jobs. The company was also using outdated methods such as carbon copy paper pads and handwritten job dockets, leading to errors and inefficiencies. Transferring information from paper to online records was time-consuming and cumbersome. Furthermore, they had permanent setups in remote areas, which required fax machines for paperwork and quarterly postal submissions of physical copies, adding to the workload.

The Solution

After a five-year search, Workzone Traffic Control found Assignar, a software solution that ticked most of their boxes. Assignar offered digital timesheets, forms, and allocations, and was cost-effective compared to competitors. The software also provided a holistic solution that connected different parts of the business, creating a clear picture of the company's operations and growth in real-time. All paperwork, from job dockets to Job Safety Analysis (JSAs), became digital and was received in real-time. This eliminated the need for physical storage of documents and made data collection from remote traffic controllers more efficient. The company implemented Assignar in stages, starting with orders and then moving on to field workers. This gradual implementation allowed them to reflect on their processes and improve efficiency and data collection.

Operational Impact

The implementation of Assignar has brought significant operational benefits to Workzone Traffic Control. The company has been able to streamline their processes, eliminate errors and inefficiencies, and improve communication within the business. The digital system has made data collection from remote traffic controllers more efficient and eliminated the need for physical storage of documents. The company has also seen a significant reduction in time spent on manual processes and report preparation. Furthermore, the gradual implementation of Assignar allowed the company to reflect on their processes and improve efficiency and data collection. The company has found that their workers, who they feared would be a roadblock, were the most resilient and quickest to adapt to the new technology. The journey with Assignar has made the company stronger and more efficient.

Quantitative Benefit

Saved 32 hours per week on manual processes
Reduced preparation time for monthly management report from 8 hours to 15 minutes, a 97% reduction
Eliminated the need for 4sqm of office space previously used for document storage