Case Studies > WinMan is plain sailing for M&G

WinMan is plain sailing for M&G

Company Size

11-200

Region

Europe

Product

WinMan
MYPOS

Tech Stack

Point-of-Sale Software
Barcode System
Payroll System Integration

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)
Functional Applications - Inventory Management Systems
Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Marine & Shipping
Retail

Applicable Functions

Business Operation
Facility Management
Warehouse & Inventory Management

Use Cases

Inventory Management
Process Control & Optimization
Remote Asset Management

Services

Software Design & Engineering Services
System Integration

About The Customer

Marine & General Engineers (M&G) is a Guernsey-based company that operates three distinct business divisions: a boatyard, an engineering and fabrication division, and a chandlery and retail store. The company handles a wide range of activities, from bespoke steelwork and welding to selling and servicing marine engines. M&G also manages a large inventory of around 9,500 product lines, catering to both internal departments and third-party customers. The company is known for its diverse range of services and its ability to handle projects of varying scales, from minor repairs to significant construction undertakings.

The Challenge

M&G faced the challenge of managing complex job billing, customer information, a large stores inventory, and retail sales using outdated software and paper-based systems. The company needed a solution that could integrate all these functions into one system, providing accurate real-time information to run the business efficiently. The existing systems were haphazard, leading to inefficiencies and inaccuracies in tracking hours, materials, and costs for various jobs, ranging from small repairs to large construction projects.

The Solution

M&G implemented WinMan software to replace its outdated systems and integrate all its business functions into one cohesive platform. WinMan provided the tools needed for complex job billing, customer information management, and inventory tracking. The software integrated with MYPOS point-of-sale software for retail sales, ensuring seamless synchronization of over-the-counter and account sales. Engineers used barcoded job numbers to order parts and materials, which were tracked and verified through touch-screen kiosks. This system ensured accurate allocation of labor and material costs to specific jobs, providing real-time updates on job costs. Additionally, WinMan interfaced with third-party payroll software to validate job numbers and customer names, ensuring correct labor cost allocation.

Operational Impact

M&G achieved seamless integration of its various business functions, leading to improved efficiency and accuracy in job billing and inventory management.
The use of barcoded job numbers and touch-screen kiosks streamlined the process of ordering and tracking parts and materials, reducing errors and ensuring proper cost allocation.
The integration of WinMan with MYPOS point-of-sale software facilitated real-time synchronization of sales data, enhancing the accuracy of financial records.
Engineers were able to record their hours worked on each job more efficiently, which was then automatically fed into the payroll system, ensuring accurate labor cost allocation.
The system provided M&G with real-time updates on job costs, enabling better financial management and decision-making.

Quantitative Benefit

M&G manages around 9,500 product lines through its integrated system.
The company handles projects ranging from £25 repair jobs to £500,000 construction projects.