Case Studies > Why West Fargo Chose a Single Vendor for Student Tracking

Why West Fargo Chose a Single Vendor for Student Tracking

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • TripSpark K-12 Transportation Software
  • TripSpark RFID Student Tracking System
Tech Stack
  • GPS
  • RFID
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Networks & Connectivity - RFID
  • Sensors - GPS
Applicable Industries
  • Education
Applicable Functions
  • Facility Management
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Remote Asset Management
  • Track & Trace of Assets
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
West Fargo Public Schools is committed to providing student transportation services in a safe, timely, and respectful manner while maintaining a supportive and courteous presence in the community. The school district's transportation department is dedicated to ensuring the safety and efficiency of student transportation. One of the key pieces of technology to enhance service and safety is the GPS student tracking system. The district's Transportation Director, Bradley Redmond, was intent on having a reliable GPS tracking system to convey accurate information on the location of West Fargo’s student riders and avoid integration issues with multiple vendors.
The Challenge
When adding new technology like a GPS tracking system, the challenges get bigger and the stakes get higher. Bradley can’t afford any downtime or technical problems when it comes to student transportation. He was concerned about the task of integrating their student database with a new RFID card system. And according to the reports from other districts and contractors, Bradley says that his concerns were justified. From what he heard, it was almost impossible to expect multiple software and hardware vendors to work together in order to build a viable solution.
The Solution
Bradley approached TripSpark because West Fargo was already employing the K-12 transportation software solution that included scheduling and dispatching. Because the existing software was already tied into their student information, Bradley says “rolling out RFID to one of our elementary schools was refreshingly easy and required very little effort on our end.” When working with a single vendor, there is more assurance that the various technologies will integrate properly. What’s better is that because the reliability of integrating single source products, Bradley was relieved to discover how easy it was to add and work on the new technology. “The solution felt like plug and play,” he exclaims. “The system is working flawlessly.”
Operational Impact
  • Almost immediately, Brad says that their RFID system has shown its value. In the first few weeks of school, a kindergarten student appeared to go missing in their bus system, having not gotten off at their assigned stop. This obviously was a major concern for staff and certainly the student’s parents. By looking up the RFID tracking information, staff was able to verify that the student had, in fact, gotten on the bus. The driver was alerted immediately and they pulled over to inspect the bus. The student was found sleeping soundly at the back. Within 5 seconds, the student was located and within 2 minutes, the parents were informed and the driver was able to return to the stop to let the student off.
  • Implementing the GPS system went smoothly, according to Bradley. He appreciates being able to leverage their existing TripSpark software in order to migrate to the newer K-12 transportation software solution for scheduling and routing. And of course, support for every product in his system is only a single phone call away.
Quantitative Benefit
  • Within 5 seconds, the student was located.
  • Within 2 minutes, the parents were informed and the driver was able to return to the stop to let the student off.

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