Where Technology and Innovation Intersect with Bricks and Mortar
Company Size
1,000+
Region
- America
- Asia
- Europe
Country
- Germany
- United States
Product
- Intelex EHS Software
Tech Stack
- EHS Management Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Electronics
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Predictive Maintenance
Services
- System Integration
About The Customer
Heraeus is a technology company with roots dating back to a family pharmacy in Hanau, Germany, founded in 1660. Today, Heraeus is one of the oldest business dynasties in Germany, with the Heraeus group including companies in sectors like environment, electronics, health, and industrial applications. Customers benefit from innovative technologies and solutions based on broad materials expertise and technological leadership. Heraeus is still headquartered in Hanau and has globally more than 16,000 employees at about 100 sites in over 40 countries. In 2021, the company's total revenue was 29.5 billion Euros.
The Challenge
Heraeus, a technology company with a global presence, developed a new global Environment, Health and Safety organization (EHS) in 2019 to safeguard the enterprise. However, the company faced challenges with its EHS systems. There were no standardized processes to identify risks, investigate incidents, or follow up on known problems. The lack of a centralized tool for incident investigation and action planning resulted in a manual, time-consuming workload for EHS professionals. The company needed to increase the transparency of EHS data within all levels of the organization.
The Solution
Heraeus rolled out its Intelex system in August 2020 as part of the Global EHS Framework. Intelex is a global environmental, health, and safety management software solution that streamlines and simplifies environmental, safety, and quality management. It helps companies to ensure compliance, reduce risk, and improve performance. The new global EHS organization was tasked to address these improvement opportunities together with the Heraeus business units. The framework has three critical elements: The EHS Development Path and Toolbox, Intelex EHS Software, and the EHS Assessment Program. By simplifying EHS management across sites and at all corporate levels, Heraeus has increased transparency for every stakeholder in the organization.
Operational Impact
Quantitative Benefit
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