Case Studies > Westin Design extract serious benefits from the WinMan system

Westin Design extract serious benefits from the WinMan system

Company Size
11-200
Region
  • Europe
Country
  • Ireland
  • United Kingdom
Product
  • WinMan ERP System
  • WinMan Product Configurator
  • WinMan Production Scheduling
  • WinMan CRM/SRM
  • WinMan Go mobile App
Tech Stack
  • ERP System
  • Product Configurator
  • Production Scheduling
  • CRM/SRM
  • Mobile App
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Product Data Management Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Construction & Infrastructure
  • Consumer Goods
Applicable Functions
  • Business Operation
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Predictive Maintenance
  • Supply Chain Visibility
  • Track & Trace of Assets
  • Warehouse Automation
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Westin Design, based in Huddersfield, West Yorkshire, is a manufacturer and supplier of innovative and exclusive extraction solutions for high-end domestic range kitchens. The privately-owned company caters to kitchen design studios, architects, and developers for conversions, refurbishments, and new builds across the UK and Ireland. Over the past decade, Westin Design has experienced consistent year-on-year growth in turnover. They offer complete turnkey extraction solutions, including standard or custom hoods, built-in units, panels, and various fan options. As manufacturers, they provide customers with security of supply and control over design, quality, and delivery.
The Challenge
Westin Design faced the challenge of meeting the growing demand for high-end domestic kitchen extraction solutions while maintaining high productivity and on-time delivery. The company needed a system that could handle custom orders efficiently, streamline production scheduling, and improve customer and supplier relationship management. Additionally, they required a solution to manage their warehouse operations effectively and reduce stock levels in line with demand.
The Solution
Westin Design implemented the WinMan ERP system, which includes the Product Configurator, Production Scheduling, CRM/SRM, and Warehouse Management functions. The Product Configurator replaced previous data on spreadsheets, allowing for fast and consistent quotes for custom-made extractors. It builds a complete product structure for manufacturing, with options selected determining later choices and numerical entries. The Production Scheduling system uses the data from the Product Configurator to determine exact delivery dates and ensure timely processing of manufacturing and purchase orders. The CRM/SRM system provides a single access point for information related to customers and suppliers, streamlining relationship management and creating opportunities for increased sales. The Warehouse Management function allows for complete track and trace of all parts and finished goods, reducing stock levels by relating them to demand. Additionally, the WinMan Go mobile App was introduced for picking and packing, feeding data directly into the main WinMan system.
Operational Impact
  • The Product Configurator enabled Westin Design to generate fast and consistent quotes for custom-made extractors, improving the efficiency of their sales process.
  • The Production Scheduling system allowed for accurate delivery dates to be assigned, preventing production delays and ensuring on-time delivery.
  • The CRM/SRM system streamlined the management of customer and supplier relationships, enhancing communication and creating opportunities for increased sales.
  • The Warehouse Management function reduced stock levels by actively relating them to demand, optimizing inventory management.
  • The WinMan Go mobile App improved the efficiency of picking and packing operations, feeding real-time data into the main WinMan system.
Quantitative Benefit
  • Increased productivity by over 100%.
  • Achieved 99% on-time delivery.

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