Western Utility Prevents Equipment Theft and Efficiently Dispatches Workers during Emergency Situations
Company Size
11-200
Region
- America
Country
- United States
Product
- GPS Insight
Tech Stack
- GPS Tracking
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Telecommunications
- Utilities
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
- Theft Detection
- Vehicle Telematics
Services
- System Integration
About The Customer
Western Utility Contractors is a mid-sized company with a fleet of 55 vehicles. The company has been in business for 13 years and services Telecommunications as well as Electrical and Sewer and Water Utilities. The company had faced challenges with vehicle thefts and the subsequent loss of valuable tools. They also needed a solution to efficiently dispatch their vehicles during emergency situations.
The Challenge
Western Utility had several vehicles stolen, only to be recovered days later stripped of over $35,000 in tools. They needed to find a way to prevent any further thefts of company vehicles and their valuable tools. WUC also needed to know where their vehicles were at any given moment so they could be dispatched in case of emergency situations, such as cable or phone outages, traffic signal outages, or sewer and waterline breaks.
The Solution
Western Utility installed GPS Insight in every fleet vehicle. This solution allowed them to track their vehicles in real-time, which helped in preventing thefts and in efficient dispatch during emergencies. The GPS Insight solution also provided diagnostic reporting which helped the company's mechanics to efficiently maintain the work trucks by diagnosing problems as they occur. This saved the company time and money that would have been spent in bringing a vehicle into the shop, hooking up their diagnostic computer, finding the problem, ordering parts and then finally making the repairs.
Operational Impact
Quantitative Benefit
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