Case Studies > West Monroe Builds a Stronger Talent Pipeline with SeekOut

West Monroe Builds a Stronger Talent Pipeline with SeekOut

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • SeekOut
Tech Stack
  • Custom Power Filters
  • People Insights
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Professional Service
Applicable Functions
  • Business Operation
  • Human Resources
Use Cases
  • Predictive Replenishment
  • Remote Collaboration
Services
  • System Integration
  • Training
About The Customer
West Monroe is a business and technology consulting firm with 1500 employee-owners across 8 cities in the United States. The firm specializes in helping organizations transform their operations and achieve their business goals through innovative technology solutions. West Monroe's team of experts works across various industries, providing tailored consulting services to address complex challenges. The firm is known for its collaborative approach, combining deep industry knowledge with technical expertise to deliver impactful results. With a strong focus on employee ownership, West Monroe fosters a culture of accountability and commitment to client success. The firm has ambitious growth plans and aims to expand its team to meet increasing demand for its services.
The Challenge
West Monroe had aggressive hiring goals to scale their team and build out their operations. Initially, they planned to make 180 experienced hires, but this number later increased to 389. The company faced challenges in hiring for many of the same roles across various practices and locations, often through different members of their talent acquisition team, leading to inefficiencies and wasted time. Additionally, West Monroe experienced a scarcity of experienced talent, with some niche roles remaining unfilled for years. For example, they had been searching for a Senior Partner for their Energy and Utilities practice for about two years. With increased hiring goals, they needed access to a wider talent pool and a more centralized way to source experienced candidates.
The Solution
The talent acquisition team at West Monroe sought to improve their process and technology by adopting SeekOut. This platform allowed them to access new talent pools, surfacing qualified candidates that were not visible through other sourcing tools. SeekOut's Custom Power Filters enabled the team to streamline passive candidate sourcing by utilizing internal Boolean search strings with ease. This centralized approach created consistency and saved time early in the recruitment process, helping new recruiters get up to speed faster. Additionally, SeekOut's People Insights provided valuable market data, allowing West Monroe's talent acquisition team and company leaders to make informed decisions. For instance, they could identify non-core geographies with more people possessing the desired skillsets or consider developing talent if the available pool was small. This strategic use of data helped West Monroe fill niche roles and meet their ambitious hiring goals.
Operational Impact
  • SeekOut enabled West Monroe to source qualified candidates faster in a competitive talent landscape. In just 5 months, they conducted over 50 recruiter phone screens, 25 interviews, and made 10 hires. The platform also helped build a passive candidate pipeline that will mature over time.
  • The use of SeekOut's Custom Power Filters created consistency and organization across the talent acquisition team, which is spread across the United States. This streamlined approach allowed the team to maintain their ambitious hiring plan without slowing down.
  • West Monroe was able to fill very niche roles with limited talent pools, thanks to SeekOut's People Insights. These insights were more intuitive than those from other sourcing tools, helping the team identify highly qualified candidates outside their original geographical search areas.
Quantitative Benefit
  • West Monroe saved over $100,000 in agency recruiting fees by identifying and hiring a Senior Partner for their Energy and Utilities practice within two weeks of using SeekOut.
  • Within the first 5 months of using SeekOut, West Monroe achieved 50+ recruiter phone screens, 25 interviews, and 10 experienced hires.

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