Walker Edison Turns Dining Tables Into Data Points With Domo
Company Size
1,000+
Region
- America
Country
- United States
Product
- Domo BI & Analytics
Tech Stack
- Data Analytics
- Inventory Management
- Supply Chain Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Revenue Growth
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Data Science Services
About The Customer
Walker Edison is a furniture company that partners with some of the world's largest online retailers to design, manufacture, deliver, and market their white-labeled furniture products. The company has a strong reputation for quality products, fast shipping, and excellent customer service. Despite being a furniture company, Walker Edison considers itself a data company that sells furniture. The company has grown from a startup to one of the largest furniture brands in the business, with 230 Domo users and a revenue of $700M.
The Challenge
Before implementing Domo, Walker Edison, a furniture company, was struggling with inventory management. Despite having a strong reputation for quality products, fast shipping, and excellent customer service, the company was frequently out of stock. This was a major concern for their retailer partners. The company attempted to address these issues using spreadsheets, but the task of manually aggregating data from all their disconnected sources quickly became too complex. The company needed a solution that could provide real-time insights into their inventory and supply chain performance.
The Solution
Walker Edison implemented Domo's BI & Analytics product to leverage their data and evolve into a data-driven culture. The company uses Domo to track inventory, supply chain performance, sales, and market conditions. Domo-powered dashboards are accessible to everyone from executives and the board to customer service agents and order processors. The company's third-party logistics partners can also access these dashboards to make informed decisions. In addition to dashboards, Walker Edison uses alerts to notify people when there's a change in a key indicator that needs to be addressed. This allows the team to make real-time adjustments on a daily basis. With Domo, Walker Edison can track their inventory from the factory floor to the customer's home, and quickly identify and address any issues such as backlogs.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.
Case Study
Supermarket Energy Savings
The client had previously deployed a one-meter-per-store monitoring program. Given the manner in which energy consumption changes with external temperature, hour of the day, day of week and month of year, a single meter solution lacked the ability to detect the difference between a true problem and a changing store environment. Most importantly, a single meter solution could never identify root cause of energy consumption changes. This approach never reduced the number of truck-rolls or man-hours required to find and resolve issues.
