Voxware’s Configuration Tools Enhance Pierre’s Ice Cream Distribution Operations
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- VoxStudio
- VoxConnect
- LXE HX3 Voice Only Wearable Mobile Computers
- Voxware 3 Voice Picking
Tech Stack
- Voice Picking Technology
- Wearable Technology
- Dynamic Notification Systems
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Food & Beverage
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Inventory Management
- Warehouse Automation
- Predictive Maintenance
Services
- System Integration
- Training
About The Customer
Pierre’s Ice Cream is renowned for its premium quality products and exceptional customer service. The company is dedicated to maintaining high standards in both its product offerings and distribution operations. Pierre’s Ice Cream sought to enhance its service levels and operational efficiency by implementing advanced technology solutions. The company operates in a challenging environment, with distribution center temperatures reaching -20° Fahrenheit, necessitating protective clothing for workers. Despite these challenges, Pierre’s Ice Cream remains committed to delivering accurate and timely orders to its customers.
The Challenge
Pierre’s Ice Cream aimed to elevate their already high service levels and improve operational efficiency without overhauling their existing infrastructure. The company faced challenges with incomplete orders due to skipped empty locations and the high cost of rectifying pick errors. Additionally, the cold environment of their distribution center, with temperatures at -20° Fahrenheit, required workers to wear protective clothing, making traditional paper pick lists cumbersome and inefficient.
The Solution
Pierre’s Ice Cream implemented Voxware’s voice picking technology to streamline their distribution operations. The deployment included two key Voxware toolsets: VoxStudio, which allowed for configuration of the voice picking workflow, and VoxConnect, which facilitated quick integration with Pierre’s existing Warehouse Management System (WMS). The implementation process was completed in just five weeks. The Voxware system enabled hands-free operation for workers, significantly improving productivity and reducing the need for seasonal hires. Additionally, the system provided dynamic notifications for empty pick locations, automatically initiating replenishment tasks and redirecting workers to complete orders. The use of LXE HX3 Voice Only Wearable Mobile Computers further enhanced efficiency by eliminating the need for paper pick lists and allowing workers to operate seamlessly in the cold environment.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
Case Study
Coca-Cola Refreshments, U.S.
Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.
