Visibility Upgrade Extends Value of Agency Performance and Security Tools Investments
Company Size
1,000+
Region
- America
Country
- United States
Product
- nGenius® 6000 and 5000 series packet flow switches
- nGeniusONE® Service Assurance platform
- InfiniStreamNG™ appliances with PFX software
Tech Stack
- Packet Flow Switch Technology
- Data Center Infrastructure
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Networks & Connectivity - Network Management & Analysis Software
Services
- System Integration
About The Customer
This Federal Agency supports the needs of consumer businesses across the country, with more than 10,000 employees operating in a headquarters facility and several regional offices throughout the U.S. As a self-funded agency, they rely heavily on their network and data center environments for key applications for document management, Web portals, and financial management services.
The Challenge
The agency had been modernizing their digital environment and had recently upgraded to 40GB segments in the core of their data centers. The existing packet brokers they had been using for years on the 10GB segments were nearing end of life and were unable to be upgraded to support the new high-speed links. The network operations team needed a more sophisticated solution that had greater capacity, enhanced features, and capture speeds. As a customer-facing entity, any service interruption, downtime, or security event could result in revenue loss, damage to their reputation, and a loss of confidence from their consumers. Furthermore, when employees are unable to rapidly access and process customer requests and transactions across the network, employee productivity goes down and customer service suffers with fewer requests completed during a given period of time. The agency’s IT team was focused on ensuring that as they executed on the strategic plan to modernize the IT infrastructure, the monitoring tools they depended on were not left behind and were properly upgraded and/or replaced.
The Solution
The team selected a NETSCOUT®, commercial off-the-shelf (COTS)-based solution that included nGenius 5100 and 5010 packet flow switches to be implemented at their ancillary, oncampus data centers feeding an nGenius 6002 packet flow switch deployed at their primary data center for packet deduplication, advanced filtering, and tool feeding functions. For packet conditioning and advanced filtering at the remote sites, they deployed InfiniStreamNG 2600 series software appliances with nGenius Packet Flow eXtender (PFX) software. And in order to manage the overall solution, they are leveraging the nGenius PFS Fabric Manager. This is providing the organization the f lexibility to expand their performance and/ or security visibility as their data center environment evolves over time. They can now tap the 40GB links and distribute traffic, with appropriate filtering as necessary, to the downstream performance and security tools that are in place supporting 1GB and 10GB speeds.
Operational Impact
Quantitative Benefit
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