Visibility Helps Government Agency Achieve Success with Co-Lo Migration
Company Size
1,000+
Region
- America
Country
- United States
Product
- nGeniusONE Service Assurance
- nGeniusONE Global Manager
- InfiniStreamNG software
- vSTREAM virtual appliances
- nGenius Packet Flow Operating System (PFOS)
Tech Stack
- VMware virtualized network
- ESXi hypervisor environment
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Connectivity Platforms
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a government agency that provides a centralized information technology (IT) service to support several other bureaus, departments, and divisions. They deliver network, applications, and wide area network (WAN) connectivity for these agencies, their employees, and constituents. The IT team understands and appreciates the importance of network and application performance management in delivering high-quality user experience with their government services and applications. To meet their quality goals, the network engineering and operations teams have been long-time users of NETSCOUT® nGeniusONE Service Assurance solution for visibility into the performance of their network and applications.
The Challenge
The government agency was migrating their private data centers to Equinix Co-locations. For years, the agency has depended on their nGeniusONE solution with InfiniStreamNG appliances to monitor, analyze, trend, and report on performance of the network and the applications used by their supporting agencies. This has enabled them to proactively alert on developing issues, troubleshoot problems, and plan for upgrades and changes throughout their private data center to ensure quality of experience for the agencies’ employees and citizens. The IT staff required this same level of monitoring capability in the Equinix Colos to continue this quality delivery of services. To avoid a gap in visibility, the network engineering team resourced their local NETSCOUT sales team to evaluate the planned migration and create an implementation design to ensure detailed network and application performance analysis would be available for their strategic service assurance activities.
The Solution
The agency is implementing nGenius Packet Flow Operating System (PFOS) software for certified PFS 5100 models in the Equinix Co-Los to access traffic data from the network and switches to distribute to downstream security tools and NETSCOUT monitoring appliances for performance assurance. This will give them the necessary visibility at the WAN Network Edge they need to avoid bottlenecks causing degradations and improve capacity planning and budgeting exercises in the future. The addition of nGeniusONE Dedicated Global Manager software is ensuring that they will be able to gain a single pane of glass view into all their monitoring ISNG and vSTREAM appliances, regardless of where they are located, for global analysis, views, and reports on all services worldwide. For the new VMware virtualized network in the Equinix Co-los, they are deploying vSTREAM virtual appliances in the ESXi hypervisor environment for the Cloud Service Edge visibility. This will enable continuous real-time analysis to assure quality performance of their services.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
