11:11 Systems > Case Studies > Virtual sports provider enters Canadian market with resilience backed by 11:11 Systems

Virtual sports provider enters Canadian market with resilience backed by 11:11 Systems

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Customer Company Size
Large Corporate
Region
  • America
Country
  • Canada
Product
  • 11:11 Private Cloud
  • 11:11 Managed Recovery
Tech Stack
  • Microsoft SQL Server
  • VMware Site Recovery Manager
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Brand Awareness
  • Cost Savings
Technology Category
  • Infrastructure as a Service (IaaS) - Private Cloud
Applicable Functions
  • Business Operation
Use Cases
  • Infrastructure Inspection
  • Regulatory Compliance Monitoring
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
Inspired Entertainment is a business-to-business provider of online gaming solutions. The company is recognized as a premier provider of virtual sports— such as horse and car racing and sports games— available as scheduled events as well as on-demand. Inspired serves the UK and European markets from data centers in Gibraltar, and recently built infrastructure in New Jersey to serve the U.S. market. The company operates in 35 jurisdictions worldwide, supplying gaming systems with associated terminals and content for more than 58,000 gaming machines located in betting shops, pubs, gaming halls and other route operations; virtual sports products through more than 44,000 retail channels; digital games for 100+ websites; and a variety of amusement entertainment solutions with an installed base of more than 19,000 devices.
The Challenge
Inspired Entertainment, a leading provider of online gaming solutions, was planning its entry into the Canadian market. The company needed an established service provider with in-country data centers and proven disaster recovery capabilities. The company traditionally relied on its own IT infrastructure as the platform for service delivery. However, entering a new market posed risks and costs. Inspired’s Director of IT Operations, James Wilson, led a review of potential service providers that could meet the requirements of the regulators, as well as Inspired’s own criteria for technical capabilities and pricing.
The Solution
Inspired Entertainment chose 11:11 Systems, formerly Sungard Availability Services, to host the company’s primary and DR infrastructure from two 11:11 data centers near Toronto. The agreement with 11:11 includes a dedicated hosting environment to support Inspired’s primary production infrastructure in the 11:11 Mississauga, Ontario data center. The environment can accommodate up to 150 virtualized servers running Windows or Linux, plus significant storage capacity. Data held in Microsoft SQL Server production databases is replicated to 11:11 Systems using VMware Site Recovery Manager (SRM) to manage failover and recovery and to meet its commitment for a 2-hour RTO and 30-minute RPO.
Operational Impact
  • The company has a resilient infrastructure in place and is now living with a service in a new country.
  • It’s the first time Inspired Entertainment has taken infrastructure as a service, and it has given them the confidence to decide quicker when faced with the same challenge of balancing a large capital outlay versus trusting a third party to provide them with that service.
Quantitative Benefit
  • Infrastructure hosting and DRaaS averted capital investment and created predictable operational expense.
  • 11:11 support helped ensure timely launch of new gaming services.

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