Case Studies > Vertical Limit Construction Accelerates Search and Selection Process for Qualified Contractors

Vertical Limit Construction Accelerates Search and Selection Process for Qualified Contractors

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

Avetta Contractor Network
Supplier Prequalification
Supplier Audits
Insurance Monitoring

Tech Stack

Web-enabled devices

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements
Cost Savings

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms
Platform as a Service (PaaS) - Data Management Platforms
Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Telecommunications

Applicable Functions

Field Services
Procurement

Services

System Integration
Training

About The Customer

Vertical Limit Construction, founded in 2002 and based in Minnesota, is a leading provider of infrastructure services for wireless networks across North America. The company offers comprehensive services for cell towers located across the U.S., including remote and new locations. With regional offices throughout the U.S., Vertical Limit specializes in planning, building, modifying, optimizing, and maintaining wireless networks. The company operates in various challenging environments, from swamplands to remote mountain tops to city streets. Vertical Limit is committed to human safety and employs a zero-incident philosophy, ensuring that all contractors are well-trained and qualified to work on cell towers, which can be risky endeavors. The company relies on contractors to supplement its staff for timely repairs and replacements of cell towers, making the identification and selection of qualified contractors a critical aspect of its operations.

The Challenge

As a leading provider of infrastructure services to the wireless telecommunications industry, Vertical Limit plans, builds, modifies, optimizes, and maintains wireless networks across North America. Cell towers are located in all types of environments, from swamplands to remote mountain tops to city streets—and they all must be accessed by Vertical Limit in time of repair or replacement. Because these towers can have technical issues at any time of the day or night, the company depends on contractors to supplement staff whenever and wherever they are needed. With human safety a primary concern at these worksites, hiring qualified and well-trailed contractors is an essential component of Vertical Limit’s business. “Unlike traditional service companies, we send our contractors to places where few people have been before. Finding and approving qualified contractors is a time-and resource-intensive manual process that can take weeks,” said Justin Gillette, Director of Risk Management at Vertical Limit. Working on cell towers hundreds of feet above the ground can be a risky endeavor if not done to exacting standards. With a zero-incident philosophy, Vertical Limit’s staff needed to move beyond its manual processes to an effective platform to prequalify potential contractors for its growing business. “At Vertical Limit, safety is at our core. We live and breathe it every day. We need to be sure qualified people are on our projects, ensuring everyone comes home safely,” said Eric Bicknese, CEO of Vertical Limit.

The Solution

Vertical Limit began working with Avetta as a supplier in 2013 and was impressed with the quality of the solution and training capabilities. When they decided to become a customer of Avetta in 2017, the choice was easy for several reasons. “Many of the large wireless carriers and other industry players were already using the Avetta solution. In addition, 60% of our existing subcontractors were in the system,” said Gillette. “Consolidating information on a single industry platform simplified the search process for us so we can find qualified contractors much faster.” With Vertical Limit’s previous experience on the Avetta platform, the transition from supplier to customer was rapid and seamless. “It’s great to work with a vendor that has deep wireless service provider experience. Avetta understands our business and our urgent need for an effective database of highly qualified contractors. They had us up and running in under three months,” said Gillette. Avetta’s network played a large role in Vertical Limit’s decision to partner with Avetta. Access to the large database of qualified contractors and the ability to easily search by location, trade, and diversity metrics are standard with all Avetta subscriptions. “The ability to find new contractors provides substantial time-savings for our contractor search, review, and approval process. It’s improved our efficiency by 50% or more,” said Gillette.

Operational Impact

Improved search efficiency with instant access to thousands of qualified contractors.
Reduced contractor selection and approval process time by more than 50%.
Enabled geographical prioritization and screening of contractors to find best performers.
Reallocated internal resources to focus on other strategic projects.
Streamlined search and prequalification process, allowing Vertical Limit to commit to new projects faster.

Quantitative Benefit