Verteks Avoids Downtime and Protects Client’s Data with Datto
Company Size
11-200
Region
- America
Country
- United States
Product
- Datto
- Rapidfire tools BDR assessment
Tech Stack
- Backup and Disaster Recovery (BDR)
- Ransomware Detection
- Cloud Storage
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- System Integration
About The Customer
Verteks Consulting, founded by Don Gulling in 1996, is an IT service provider based in Florida. The company has grown steadily under Gulling's leadership, focusing on protecting clients' data through robust IT solutions. Verteks has a long history of working with various backup and disaster recovery (BDR) solutions, aiming to provide the best possible data protection for their clients. One of their notable clients is Marion County Property Appraiser (MCPA), responsible for valuing all real and tangible personal property in Marion County. MCPA has also faced challenges with BDR solutions and sought a more reliable and efficient system.
The Challenge
In their 20+ years in business, Verteks Consulting faced numerous challenges with various backup and disaster recovery (BDR) solutions. Despite trying multiple options like external hard drives and tape drives, they often encountered issues that compromised data protection. The need for a reliable and efficient BDR solution became critical as they aimed to protect their clients' data more effectively. Marion County Property Appraiser (MCPA), one of Verteks' clients, also struggled with unreliable BDR solutions that took hours to recover data, impacting their operational efficiency.
The Solution
Verteks Consulting found the perfect BDR solution in Datto. The ease of use, comprehensive features, and reliable performance of Datto's solution made it an ideal choice for Verteks. The dashboard provided by Datto allowed users to access all necessary information easily, regardless of their technical background. Datto's continuous innovation, including ransomware detection and Rapidfire tools BDR assessment, further enhanced its appeal. For MCPA, Datto proved to be a game-changer. The solution allowed for instant data recovery, significantly improving their operational efficiency. Verteks' partnership with Datto enabled MCPA to replace aging systems with new technologies, ensuring better service for their customers.
Operational Impact
Quantitative Benefit
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