Nuvolo > Case Studies > UT Tyler Streamlines Campus Facilities Operations with IoT

UT Tyler Streamlines Campus Facilities Operations with IoT

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Applicable Industries

Education

Applicable Functions

Maintenance
Procurement

Use Cases

Inventory Management
Smart Campus

Services

System Integration

About The Customer

The University of Texas at Tyler (UT Tyler) is a public research university with a student population of approximately 10,000. The university spans over a 320-acre campus and includes more than 40 facilities. The campus is divided into zones, with maintenance staff assigned to specific zones. The university was facing challenges in managing its campus facilities, particularly in terms of tracking and managing preventative maintenance, work orders, and vendor management. The university's leadership recognized the need for a more efficient solution and turned to Nuvolo for assistance.

The Challenge

The University of Texas at Tyler (UT Tyler), a public research university with approximately 10,000 students, was facing significant challenges in managing its campus facilities. The university, which spans over 320 acres and includes more than 40 facilities, was struggling with an outdated workplace management solution that was not meeting its needs. The primary issues were related to tracking and managing preventative maintenance, work orders, and vendor management. The campus is divided into zones, with maintenance staff assigned to specific zones, and the old system was inefficient in scheduling and automating preventative work orders for each zone. Additionally, the university was having difficulty managing third-party service providers and tracking key metrics.

The Solution

In response to these challenges, UT Tyler turned to Nuvolo, a leading provider of IoT solutions. Nuvolo's Facilities Maintenance product was implemented, which included a Work Order Management capability. This allowed the university's management to schedule and automate preventative work orders for each zone, providing visibility into what work was being done and where. The system also enabled faculty, staff, and students to submit work orders, which were automatically routed to the correct technician. Nuvolo also provided a Vendor Management capability, helping the university better manage third-party service providers. Furthermore, UT Tyler utilized Nuvolo's Reporting capability to track key metrics, simplifying the process of reporting on total work orders and their processing speed at the end of each fiscal year. The university also used Nuvolo to revamp its key request system, making it easier to assign keys during new hires and space moves.

Operational Impact

The implementation of Nuvolo's IoT solutions has brought about significant improvements in UT Tyler's campus facilities operations. The ability to schedule and automate preventative work orders has led to greater efficiency and cost savings in maintenance operations. The system has also enabled faculty, staff, and students to submit work orders, which are automatically routed to the correct technician, freeing up additional time and resources across the maintenance team. The Vendor Management capability has improved the university's management of third-party service providers. The Reporting capability has simplified the tracking and visualization of key metrics, enhancing the university's data reporting capabilities. Furthermore, the overhaul of the key request system has made it much easier to assign keys during new hires and space moves.

Quantitative Benefit

Significant cost savings in maintenance operations due to efficient scheduling and automation of preventative work orders
Improved efficiency in managing third-party service providers
Simplified tracking and visualization of key metrics, enhancing data reporting capabilities