Using The MicroStrategy BI Platform To Deliver Business Strategy
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- MicroStrategy BI Platform
- Cedar E5 Financial Management Software
- Siemens EPOS System
Tech Stack
- Business Intelligence
- Data Warehousing
- EPOS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Analytics & Modeling - Predictive Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Pharmaceuticals
- Retail
Applicable Functions
- Business Operation
- Sales & Marketing
- Quality Assurance
Services
- System Integration
- Data Science Services
- Software Design & Engineering Services
About The Customer
Lloydspharmacy is a wholly-owned subsidiary of Celesio AG, Europe’s No. 1 in pharmaceutical wholesaling and retail pharmacy. Celesio’s Pharmacies Division, which includes Lloydspharmacies, operates in 7 countries, has 1,900 pharmacies, and services over 500,000 customers daily. Lloydspharmacy is the largest community pharmacy chain in the UK and dispenses 100 million prescription items annually. The company is focused on providing high-quality pharmaceutical services and products to its customers, leveraging advanced technology and data management solutions to enhance its operations and customer satisfaction.
The Challenge
Lloydspharmacy faced the challenge of having multiple 'versions of the truth' in their data, leading to inconsistencies and inefficiencies in their reporting and decision-making processes. They needed a single source and repository for enterprise-wide data to improve data management, analysis, and reporting. Additionally, they aimed to expand the enterprise data user community to include Operations and Finance departments, providing benefits to a wider audience and improving Management Accounts production and output. The objective was to enhance decision-support reporting for senior and operational management, making it faster and more efficient.
The Solution
Lloydspharmacy deployed the MicroStrategy BI Platform as part of an EPoS solution to analyze over-the-counter sales and integrate various data sources. They incorporated financial system data from Cedar E5 and EPOS data from an in-house developed Siemens EPOS system into their data warehouse. This integration allowed for daily data feeds and provided a comprehensive view of their operations. The solution included a balance scorecard that displayed relevant performance metrics, dashboards, and Key Performance Indicators (KPIs), enhancing decision-support reporting for senior and operational management. The implementation also involved providing Head Office and field managers with updated laptops and a web-based user interface for reporting, enabling them to drill down into transactions and investigate root causes of non-performance.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Case Study: Pfizer
Pfizer’s high-performance computing software and systems for worldwide research and development support large-scale data analysis, research projects, clinical analytics, and modeling. Pfizer’s computing services are used across the spectrum of research and development efforts, from the deep biological understanding of disease to the design of safe, efficacious therapeutic agents.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Fusion Middleware Integration on Cloud for Pharma Major
Customer wanted a real-time, seamless, cloud based integration between the existing on premise and cloud based application using SOA technology on Oracle Fusion Middleware Platform, a Contingent Worker Solution to collect, track, manage and report information for on-boarding, maintenance and off-boarding of contingent workers using a streamlined and Integrated business process, and streamlining of integration to the back-end systems and multiple SaaS applications.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
