Unisys’ Creative Mindtickle Launch Drives Adoption and Engagement
Company Size
1,000+
Region
- America
Country
- United States
Product
- Mindtickle
Tech Stack
- Online Learning Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions
- Human Resources
- Sales & Marketing
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Unisys is a global information technology company that provides solutions for cloud-based workspaces, enterprise computing, and cybersecurity. The company services businesses and governments around the world, modernizing and transforming digital ecosystems to be compliant and agile. The company is headquartered in Blue Bell, Pennsylvania and was founded in 1986. Unisys has a company size of 17,200 employees. The company has a Global Enablement team that is responsible for the training and development of its employees.
The Challenge
Unisys, a global information technology company, faced challenges with its sales training program as the company grew. With over 800 enablement employees worldwide, the company needed to improve its processing tools to provide more robust reporting and role-specific training. The company was using multiple training platforms and manually assigned training, sent reminders, and tracked attendance in Excel spreadsheets. This process was complex and had potential for human error. The Global Enablement team at Unisys wanted to implement a user-friendly online learning platform for onboarding, training and coaching, content development, and reporting. They aimed to reimagine its sales training process, research solutions, and gain leadership buy-in to implement a new online training program.
The Solution
Unisys decided to implement Mindtickle, an online learning platform that was already being utilized by the company's HR department, into its sales training program. The Mindtickle platform provided solutions to several challenges Unisys faced. With the support of its leadership, the Global Enablement team began the migration process of moving its third-party programs into Mindtickle. In partnership with Mindtickle support and its third-party vendor, the importing process was seamless. They began testing the new platform by launching small pilot programs. After successful test launches, they developed a marketing plan to launch the platform to the entire go-to-market team.
Operational Impact
Quantitative Benefit
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