Case Studies > Union School District Relies on a Single Source for Patching

Union School District Relies on a Single Source for Patching

Customer Company Size

Mid-size Company

Region

America

Country

United States

Product

Automox
Mosyle

Tech Stack

Patch Management
Endpoint Security

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Cybersecurity & Privacy - Endpoint Security
Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Education

Applicable Functions

Business Operation
Facility Management

Services

Cybersecurity Services
System Integration

About The Customer

Union School District is a midsize school district in the heart of the Bay Area, California. Union serves over 5,600 students and 600 employees, each with their own learning devices such as laptops that need to be secured. The district's budget is among the ten lowest in California, meaning every solution has to maximize dollars spent. The IT team at Union is small but had a big demand for resources, so they approached the transition to Automox as an opportunity to truly streamline their workflow. Schools are at increased risk for hacking attacks due to limited funding, making it extra important to have confidence in their systems.

The Challenge

Before using Automox, Union School District (Union) used Mosyle for patch management, but frequently encountered problems. Updates wouldn’t always run, and the lack of visibility made it feel like a gamble when pushing out patches. To complicate matters, Mosyle specialized in patching Apple devices, but Union uses devices across both Mac and Windows and needed coverage for both. It was important for the district to implement a product to support students who might need to use a Windows laptop, especially those with special needs who participate in individualized education programs. Patches would run inconsistently, leaving vulnerabilities in Union's environment. Union's previous patch management solution favored macOS over other operating systems.

The Solution

When Union came across Automox, they knew it was going to be a gamechanger and would support heightened cybersecurity measures within their county. Automox provided a single platform that maps vulnerabilities (CVEs) to available patches, by OS, without having to rely on inconsistent sources. The team quickly determines the immediacy with which identified vulnerabilities need to be patched and gets it done quickly and effectively. The need to scour the internet for potential vulnerabilities and their corresponding fixes is just no longer necessary. Automox has been a game-changer for Union. In just a few weeks, the district rolled out Automox across school and student devices, without downing any systems, and now has complete visibility of all endpoints. The IT team can rest easier knowing that the district's environment – and students – are safe.

Operational Impact

Union School District now has a single source of truth for patching, eliminating the need to rely on inconsistent sources like colleagues, Reddit threads, or third-party alerts.
The district has complete visibility of all endpoints, ensuring that both Mac and Windows devices are secured.
The IT team has experienced an increase in productivity, spending significantly less time on patching vulnerabilities.
Union is now compliant with its cybersecurity insurance requirements, providing peace of mind and reduced attack surface.
The transition to Automox has been smooth, with no system downtimes during the rollout across school and student devices.

Quantitative Benefit