Case Studies > UK Financial Services Giant HBOS Conquering Inner Space with ARCHIBUS

UK Financial Services Giant HBOS Conquering Inner Space with ARCHIBUS

Company Size
1,000+
Region
  • Europe
Country
  • United Kingdom
Product
  • ARCHIBUS Space Management
Tech Stack
  • Database Management & Storage
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Facility Management
Use Cases
  • Building Automation & Control
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Created in 2001 from the merger of Halifax and Bank of Scotland, The HBOS Group is a major player in the financial services sector, providing retail, business, and corporate banking, as well as insurance and investment services. The company employs around 65,000 people in the UK and a total of 73,500 worldwide, operating across 130 corporate sites. Known for its multi-brand strategy, HBOS is the UK's largest mortgage and savings provider and a leading general insurer, with a strong reputation in business banking and corporate finance.
The Challenge
With an extensive portfolio of properties, HBOS faced significant challenges in allocating and tracking space usage on a daily basis. The company, being the UK's largest mortgage and savings provider and a leading general insurer, required innovative solutions for its space management needs. A previous in-house attempt to develop a database for this purpose was found to be restrictive, costly, and eventually unsupported, necessitating the search for a more effective replacement.
The Solution
HBOS implemented the ARCHIBUS Space Management application, which was operational within three months. This solution was chosen for its industry-standard reputation, cost-effectiveness, and ability to be expanded with additional modules. The application provided highly accurate building occupation data reports on space usage and allocation, making it accessible to a broader cross-section of the company. The user-friendly nature of ARCHIBUS facilitated the sharing of information across the organization, significantly improving the turnaround time for generating reports and providing valuable occupancy information to various parts of the business.
Operational Impact
  • The implementation of ARCHIBUS Space Management led to highly accurate building occupation data reports.
  • The user-friendly application facilitated the sharing of information across the organization.
  • Turnaround time for generating reports improved substantially.
  • The occupancy information provided proved to be very useful to many parts of the business.
  • The system's ease of use allowed for broader access to data depending on user requirements.
Quantitative Benefit
  • Implemented and operational within 3 months.
  • Employs around 65,000 people in the UK and a total of 73,500 worldwide.

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