UH Laboratory Improves Policy Management with Compliance Software
Company Size
200-1,000
Region
- America
Country
- United States
Product
- PolicyTech
Tech Stack
- Policy Management Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- System Integration
About The Customer
University Health System is the only locally owned health system in San Antonio and Bexar County, Texas. It takes to heart its responsibility to serve the health needs of the community today and into the future. For more than 100 years, University Health has been here to heal, improve health, lead, innovate and advance the practice of medicine. As South Texas’ academic medical center, University Hospital provides the highest level of care for the most serious illnesses and injuries. The organization has 370 employees.
The Challenge
University Health (UH) had hundreds of policies and procedures that needed to be distributed and attested to across the organization. Prior to implementing PolicyTech, UH was faced with managing hundreds of policies and procedures and tracking various documents without a centralized system to support their needed order of operations. UH is required to have standardized policies and procedures in place for the staff to follow, and continuous control over that process must start at the beginning.
The Solution
UH implemented PolicyTech to meet their needs of proper policy and procedure management. PolicyTech® enables more than 400 users in the hospital system to easily access policies, procedures, and other important internal communications. PolicyTech is also useful to share news flashes with important information for the staff to alert them to changes in procedures or processes. The software houses laboratory-related policies and procedures, and also some general quality-related documentation that is stored within PolicyTech, to make sure the team can go to one central location and find what they need for guidance and for instruction.
Operational Impact
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