Case Studies > Trivantis Embeds Entrinsik Informer to Offer an Integrated Data Analysis Solution to the Learning Management Software Market

Trivantis Embeds Entrinsik Informer to Offer an Integrated Data Analysis Solution to the Learning Management Software Market

Company Size
1,000+
Country
  • United States
Product
  • Lectora
  • CourseMill
  • Informer
Tech Stack
  • SQL
  • Excel
  • Dashboard Visualizations
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Visualization
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Education
  • Software
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Remote Asset Management
  • Remote Control
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Trivantis is a provider of eLearning authoring software, talent management, and learning management systems to Global 2000 companies in over 125 countries. Their product suite includes Lectora e-Learning software and CourseMill learning management software. Trivantis aims to offer comprehensive solutions for creating, managing, and delivering eLearning content. They serve a diverse range of industries and have a significant global presence. Trivantis is committed to enhancing the learning experience by providing tools that are both powerful and easy to use. Their partnership with Entrinsik to integrate Informer into CourseMill is a testament to their dedication to improving their product offerings and meeting customer needs.
The Challenge
Trivantis provides eLearning authoring software, talent management, and learning management systems to Global 2000 companies in over 125 countries, with products including Lectora e-Learning software and CourseMill learning management software. As an official OEM partner with Entrinsik, Trivantis embeds and white-labels Entrinsik Informer as CourseMill Advanced Reports. Before partnering with Entrinsik, reporting within their eLearning software solutions was limited. CourseMill offered users parameter-driven reports for end-users that could not be modified, and standard SQL reports that more technical users could manipulate. Users had to have a basic knowledge of SQL to use these pre-made reports, which most customers didn’t have. Trivantis customers wanted reports from their CourseMill data that were easier to create and manipulate but also more complex and visually appealing. Trivantis wanted to provide a more flexible, robust solution that offered users multiple ways to access, view, manipulate, and share their data. Without sufficient time or resources to develop their own internal reporting solution with the desired features and capabilities, Trivantis knew they needed to find another solution.
The Solution
After considering several possible reporting and business intelligence partners, Trivantis chose Entrinsik. The platform, look and feel, and functionality of Informer were exactly what Trivantis wanted. Informer offered a better way for CourseMill customers to manage their data, allowing users to schedule reports, export to live Excel, and create and share dashboard visualizations. Entrinsik and Trivantis staff worked together to fully integrate Informer with CourseMill, creating the branded 'Advanced Reports' capability within the CourseMill software. Entrinsik staff guided Trivantis through the integration process to create a fully functioning solution and plugin that worked for Trivantis and its customers. The integration was seamless, making it difficult for users to distinguish between the two software solutions. The customer support from Entrinsik was exceptional, helping Trivantis to effectively marry their existing product with Informer.
Operational Impact
  • Informer looks seamlessly integrated within the Trivantis software suite, which has become a key selling point.
  • Creation of 40 reports right off the bat that users could run as soon as they implemented CourseMill.
  • Users can schedule reports automatically and can email the reports to multiple people.
  • End users no longer need to know SQL to run reports, making it easier for them to access and manipulate data.
  • Customers can now share visualizations and reports easily, even integrating them into platforms like SharePoint.
Quantitative Benefit
  • Creation of 40 reports immediately available for users.
  • Serving Global 2000 companies in over 125 countries.

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