LogicMonitor > Case Studies > Triton Management Services: Cost Saving through Automation

Triton Management Services: Cost Saving through Automation

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Applicable Industries
  • Finance & Insurance
Use Cases
  • Inventory Management
  • Time Sensitive Networking
About The Customer
Triton Management Services, LLC is a small organization owned by Aladdin Group. The company provides legal services and bonds throughout the United States and employs about 600 employees. Despite its size, Triton is committed to delivering quality data while keeping costs low and staying within budget. The company's IT department is particularly focused on these goals. However, due to budget limitations, Triton was unable to expand its IT team, posing a significant challenge for the company. They needed a solution that would allow them to maintain a small team, keep costs low, and still deliver quality data.
The Challenge
Triton Management Services, LLC, a company owned by Aladdin Group, provides legal services and bonds across the United States. The company, which employs about 600 people, is relatively small, and its IT department is primarily focused on keeping costs low and staying within budget, while still ensuring the delivery of quality data. However, due to budget constraints, Triton was unable to expand its IT team. This posed a significant challenge as the company needed to establish a unified observability platform to save time and money. The challenge was to find a solution that would allow them to maintain a small team, keep costs low, and still deliver quality data.
The Solution
Triton Management Services found a solution in LogicMonitor, treating it as an additional member of their team. They set up automated reports with LogicMonitor that delivered the necessary information directly to them, eliminating the need for manual data collection and analysis. Furthermore, they established intricate escalation chains to ensure that alerts were only sent to the appropriate people at the right time. This solution allowed Triton to maintain a small team while still ensuring the delivery of quality data. The automation provided by LogicMonitor not only saved time but also allowed the team to focus on more critical tasks and innovative projects.
Operational Impact
  • The implementation of LogicMonitor has brought significant operational benefits to Triton. The automated reports and escalation chains have ensured that the right people are focused on the right tasks, freeing up more time for innovative projects. This has allowed Triton to operate a small team while still delivering relevant performance data to the executive team. Furthermore, by automating their reporting and fine-tuning their escalation chains, Triton has been able to focus on business needs and priorities. The partnership with LogicMonitor has enabled Triton to operate more efficiently, saving money by coming in under their allotted budget.
Quantitative Benefit
  • Triton was able to maintain a small IT team while still delivering quality data.
  • The company saved time by automating reports and alert escalations.
  • Triton was able to stay within budget by using LogicMonitor.

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